Associate Director of Product Management, Platform (Viator)
Tripadvisor
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Posted:
August 30, 2023
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Onsite
About the position
The job overview for the Associate Director of Product Management at Viator is to lead the product team in placing Viator at the center of the Experiences ecosystem. The role involves solving complex industry problems, building unmatched capabilities, and leveraging the power of an open ecosystem through robust APIs. The successful candidate will manage a group of product managers and focus on developing capabilities in areas such as booking management, logistics, and pricing. They will also collaborate with cross-functional teams and drive the business forward against revenue and growth goals.
Responsibilities
- Lead key initiatives across functional areas such as booking management, logistics, pricing, product categorization, and communication between travelers and suppliers
- Manage a group of product managers in various functional areas
- Build new capabilities or optimize existing products to drive business growth and revenue
- Create investment cases for products in collaboration with product leadership
- Define success metrics, KPIs, and monitor ongoing product performance
- Set delivery plans and roadmaps for products, prioritizing deliverables and activities
- Collaborate with engineering, marketing, legal, and other teams on cutting-edge technologies
- Develop innovative solutions to complex problems by collaborating across regions, product areas, and functions
- Partner with experience teams to expand the ecosystem through robust APIs
- Craft the vision and strategy for platforms
- Hire, manage, coach, and inspire other product managers
- Partner with engineering teams to build large-scale platforms
Requirements
- 3+ years of platform product management experience in a technology-heavy role
- 6+ years of overall product management experience
- Experience in hiring, managing, coaching, and inspiring other product managers
- Successful track record of partnering with engineering teams
- Expertise in crafting the vision and strategy for platforms
- Ability to build new capabilities and optimize existing products
- Strong understanding of booking management, logistics, pricing, product categorization, and communication between travelers and suppliers
- Ability to define success metrics, KPIs, and monitor product performance
- Experience in developing investment cases for products
- Ability to prioritize deliverables and activities to achieve business outcomes
- Collaboration skills with engineering, marketing, legal, and other teams
- Innovative problem-solving skills
- Familiarity with building and expanding ecosystems through robust APIs
Benefits
- Competitive salary and compensation package
- Opportunity to work with cutting-edge technologies
- Collaboration with cross-functional teams
- Development of innovative solutions to complex problems
- Expansion of ecosystem through robust APIs
- Platform product management experience
- Experience in building large-scale API systems and frameworks
- Ability to drive consensus and commit even when all parties don't agree
- Experience in measuring the impact of platform work and pivoting when necessary
- Insatiable curiosity to understand customer needs
- Ability to manage competing stakeholder needs and generate multiple solutions
- Continuous learning and growth mindset
- Building trust and psychological safety within the team
- Recognition of team accomplishments
- Strong communication skills and ability to articulate the bigger picture and delivery timelines
- Remote work opportunity