Graduate Admissions - Associate Director of Graduate Admissions & Recruitment

Sacred Heart University•Fairfield, CT

1d•$51,750 - $66,000

About The Position

The Associate Director of Graduate Admissions & Recruitment contributes to Sacred Heart University’s graduate student recruitment goals, including recruitment of dual-degree, combined-degree, and external students in assigned markets and programs. The role works with graduate program directors, undergraduate faculty and department chairs, academic advisement and academic operations, and the Office of Undergraduate Admissions to develop and carry out recruitment plans and support student recruitment and retention. The Associate Director manages prospective students’ recruitment experience, providing proactive follow-up, advising on program benefits and application requirements, and building relationships tailored to candidates’ needs. The role represents the University at recruitment events, develops knowledge of assigned programs and the University’s student support services, maintains expertise in Slate, and monitors competitors and external factors that affect enrollment. This is a full-time position with some evening and weekend hours and some travel. The annual salary range is $51,750–$66,000. Employment offers are contingent on satisfactory completion of a background check. Sacred Heart University offers eligible employees medical, dental, vision, life insurance, disability, retirement, paid time off, and other benefits; benefits and eligibility may vary by position and plan provisions.

Requirements

Minimum of one to three years of successful admissions and recruitment experience.
Strong ability to work independently and as part of a team.
Outstanding public speaking, writing, and interpersonal skills.
Experience using a sales or admissions CRM.
Strong customer-service orientation and excellent relationship-building skills.
Willingness to work flexible hours at times to respond to adult students and working professionals.
Valid driver’s license and clean motor vehicle record.
Ability to work some evening hours, some weekend hours, and travel as required.

Nice To Haves

Master’s degree preferred.
Experience with graduate student populations preferred.
Slate experience preferred.

Responsibilities

Meet and exceed targets for new dual-degree and combined-degree students and new external students in assigned markets.
Achieve recruitment-funnel conversion benchmarks and continually improve conversion at the inquiry, applicant, deposit, and enrolled stages.
Assist with developing and enhancing recruitment plans for dual-degree and combined-degree students and assigned programs.
Work with graduate program directors, undergraduate faculty and department chairs, academic advisement, and academic operations on recruitment and retention of dual-degree and combined-degree students.
Work with the Director of Admissions and Recruitment to identify new sources of prospective students.
Develop and maintain productive relationships with graduate program directors in assigned programs.
Collaborate with the Office of Undergraduate Admissions on recruitment of dual-degree students.
Provide excellent customer service and proactive follow-up throughout the recruitment funnel; advise and counsel candidates on program benefits, application processes, and requirements.
Represent the University and graduate programs at off-campus recruitment events, college fairs, and other programs to increase visibility and generate inquiries.
Plan, present at, and participate in on-campus and virtual recruitment programs and events, including events with undergraduate admissions, undergraduate academic clubs and organizations, Career Center events, and graduate programs.
Develop and use in-depth knowledge of assigned graduate programs and University services to communicate program distinctions and support effective recruitment.
Develop and maintain expertise in Slate functionality.
Maintain current knowledge of competitors and external factors affecting enrollment trends for assigned programs.
Contribute to a positive, collaborative, results-focused Graduate Admissions team culture.
Develop and engage with professional networks online, such as LinkedIn, to support enrollment goals.
Attend divisional and University meetings and gatherings, participate in the University community, attend relevant college programs, and support graduate student activities and achievements.
Perform other duties as assigned.