Associate Director of Commercial Business Operations

Pierre Fabre•Secaucus, NJ

2d•Hybrid

About The Position

The Associate Director of Commercial Business Operations serves as a strategic and operational partner to the Head of Commercial. The role enhances local operations, transfers best practices, strengthens alignment between global and local teams, and improves cross-functional collaboration. It provides broad business exposure and close partnership with senior leadership. The position orchestrates commercial organizational priorities across functions, including launch KPI definition and tracking, strategic planning, new-hire onboarding, commercial culture, senior leadership reporting, forecast coordination, and preparation of materials for senior leadership reviews. It coordinates commercial priorities and performance tracking, supports key cross-functional initiatives, and ensures visibility into critical initiatives and risks. The role partners with the Commercial Leadership Team (CLT), coordinates its agendas, priorities, and follow-up, and serves as an interface with headquarters on commercial operational topics. It also manages the Commercial budget and related Finance submissions, including open purchase orders, year-to-date actuals, forecasting, and budget planning. The successful candidate works autonomously, influences without formal authority, communicates clearly with diverse stakeholders, and provides structured, fact-based decision support. The role is based in New Jersey with a hybrid schedule requiring two days per week in the Secaucus office. Domestic travel of up to 30% is required, with occasional international travel.

Requirements

4–6 years of pharmaceutical experience; commercial experience is ideal.
2–3 years of demonstrated success in operational roles.
Good understanding of or experience with the commercialization process.
Demonstrated experience driving operational improvements and process efficiency.
Ability to navigate ambiguity, adapt quickly, and operate independently.
Excellent communication and relationship-building skills across cultures and organizational levels.
Demonstrated ability to influence without authority and build trusting, productive cross-functional relationships.
Strong analytical acumen and ability to communicate complex concepts clearly to non-experts.
Strong operational acumen, with the ability to establish appropriate processes while balancing flexibility, timeliness, and quality.
Ability to work with high autonomy and ownership, collaborate effectively, and appropriately challenge the status quo.

Nice To Haves

Experience in rare or ultra-rare diseases.
Commercial experience in the pharmaceutical industry.

Responsibilities

Orchestrate commercial organizational priorities across functions, including launch KPI definition and tracking, strategic planning, new-hire onboarding, commercial culture, senior leadership reporting, forecast coordination, and preparation of presentations for senior leadership reviews.
Coordinate commercial team alignment, execution, and performance tracking against strategic priorities, including regular reporting to PFP leadership and headquarters partners in France.
Work with PFP leadership on cross-functional business initiatives, leading or supporting their coordination, execution, and tracking.
Track critical initiatives and risks, and report them to the Head of Commercial and the CLT.
Coordinate the CLT agenda, priorities, and follow-up, including monthly onsite meetings and weekly Round Robin meetings.
Serve as the interface with headquarters on commercial operational topics, including monthly HQ/PFP Cross-Team Governance meetings.
Manage the Commercial budget and Finance submissions, ensuring timely input and alignment from commercial stakeholders, including open purchase orders, review of year-to-date actuals, forecasting, and budget planning.
Partner with functional leads and PFP stakeholders to drive efficient cross-functional execution.
Communicate proactively, anticipate issues, generate and communicate potential solutions, and escalate issues early with clear recommendations.
Perform other duties and responsibilities as assigned based on evolving business needs.

Benefits

Medical, dental, and vision coverage
Voluntary benefits
401(k) retirement plan
Generous paid time off policy
Paid company holidays
Paid parental leave
Employee discounts on company products
Professional development opportunities
Mental health and wellness programs
Eligibility for a Pierre Fabre bonus, commission, or incentive program in addition to base pay