Associate Director, NA Business Partner - GBS Source to Pay
About The Position
Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. Benefits begin immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Associate Director, NA Business Partner - GBS Source to Pay at a glance... You will be accountable for leading the end-to-end Source to Pay agenda across procurement operations, accounts payable, supplier enablement, buying channels, process governance, controls, and transformation. You will partner closely with Procurement, Finance, GBS, IT, Legal, Controllership, business stakeholders, and third-party providers to deliver a scalable, compliant, digitally enabled and user-focused Source to Pay operating model.
Requirements
- I have a bachelor’s degree in finance, Accounting, Business, Supply Chain, Procurement, or a related field
- I have 10+ years of experience in Source to Pay, Procure to Pay, Procurement Operations, Accounts Payable, GBS, or shared services environments.
- I have demonstrated experience leading global, regional, hybrid, offshore, or BPO-supported teams.
- I have a strong understanding of end-to-end Source to Pay processes, including sourcing handoffs, requisitioning, purchasing, supplier onboarding, invoice management, payments, controls, and reporting.
- I have experience with SAP, Ariba, Concur, Xelix or similar procurement, ERP, AP automation, analytics, and workflow technologies.
- I have a proven ability to influence senior stakeholders, lead transformation, manage change, and deliver measurable process and service improvements.
- I have strong analytical, communication, negotiation, problem-solving, and customer experience skills.
Responsibilities
- Identify, prioritize, and deliver automation, simplification, standardization, and digital enablement opportunities that improve compliance, user experience, efficiency, and cost effectiveness.
- Build strong relationships with business leaders, Procurement, Finance, GBS teams, suppliers, and BPO partners to resolve escalations, align priorities, and drive adoption of new ways of working.
- Define and maintain standard processes, policies, controls, performance standards, and operating rhythms across the Source to Pay value chain.
- Own KPIs, SLAs, reporting, root-cause analysis, audit readiness, control adherence, and issue resolution across Source to Pay processes.
- Partner with IT and process teams to optimize platforms such as SAP, Ariba, Concur, Xelix and related tools, ensuring process design supports data quality, automation, controls, and business outcomes.
- Lead and develop onshore, offshore, and partner teams, creating accountability, capability, engagement, and a continuous improvement mindset.
Benefits
- medical, dental and vision coverage
- 7% 401(k) matching
- Business Resource Groups (BRGs)
- high discretionary bonus
- Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
- Events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
- Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
- Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
- Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
- Financial – 401k, Life, Accidental Death & Dismemberment, Disability
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What This Job Offers
Job Type
Full-time
Career Level
Director
