Associate Director, International Education

University of New Orleans•New Orleans, LA

6d•Onsite

About The Position

Located on the LSU New Orleans campus, the Associate Director, International Education reports to the Director of International Education. With support from student workers, contract staff, and other Division staff, the role provides operational support for LSU New Orleans study abroad, study away, and exchange programs, including on-site support for the LSU New Orleans Innsbruck International Summer School. The position collaborates with institutional departments and external partners and stakeholders, and requires at least seven weeks of domestic and international travel annually. The position assists with program promotion and development, marketing, student advising and recruitment, admissions and matriculation, and on-site program preparations. It oversees the Student Support Team in Innsbruck and supports student conduct and discipline, crisis management, and risk assessment. The role also plans and leads information events and orientations, supervises student workers, assists with hiring and oversight of on-site Innsbruck staff, and promotes International Education through campus events and social media.

Requirements

Bachelor’s degree.
At least three years of experience in higher education, including at least two years of relevant program management experience.
Demonstrated competency in a variety of computer skills.
Excellent cross-cultural, crisis-management, and organizational skills.
Excellent verbal and written communication skills.
Comfort with public speaking.

Nice To Haves

Master’s degree.
Experience working in international programs.
Experience living or working abroad.
Fluency or proficient knowledge of a foreign language.

Responsibilities

Assist the Director with ongoing promotion and development of programs in the LSU New Orleans International Education portfolio.
Assist with all phases of study abroad programming, including marketing, student advising and recruitment, admissions, and matriculation in LSU New Orleans operating systems.
Support on-site preparations for LSU New Orleans-run study abroad programs, including student and faculty/staff housing and dining, educational technology and learning management systems, and liaison work with international partners and providers.
Oversee the Student Support Team while on-site in Innsbruck, Austria.
Assist the Director with student conduct and discipline processes, crisis management, and risk assessment.
Develop, arrange, and lead in-person and virtual information events and study abroad orientations for students.
Maintain and update knowledge of institutional procedures, policies, and processes.
Recruit, hire, supervise, and evaluate student workers at LSU New Orleans.
Assist the Director with recruitment and oversight of on-site staff in Innsbruck.
Promote International Education at LSU New Orleans campus events, including Registration Days and Open Houses.
Oversee social media accounts and maintain a positive, inviting online presence for prospective students and program alumni.