Associate Director, Integrative Student Services - Early Career Programs, School of Business

Wake Forest University•Winston Salem, NC

1d•Onsite

About The Position

Wake Forest University School of Business is hiring an Associate Director, Integrative Student Services – Early Career Programs to manage the day-to-day operations of an engaging, supportive, and inclusive graduate student experience. As part of the Student and Academic Services team, the role integrates advising and coaching, student success and wellbeing, engagement and transition programming, and student support. In partnership with faculty and functional-area colleagues, the position connects academic and student services to support holistic student development, success, and institutional excellence. This is a full-time, in-person position on Wake Forest University’s Reynolda Campus in Winston-Salem, North Carolina. The role may also involve operational, logistical, and administrative work related to institutional programs, and may provide direction to student workers or junior staff. The position is responsible for its own work and for managing the budget in its area of responsibility.

Requirements

Bachelor’s degree and at least three to five years of relevant experience, or an equivalent combination of education and experience.
Ability to work effectively with a broad spectrum of students, staff, and faculty colleagues.
Sound judgment in determining when to seek assistance from others.
Demonstrated ability to positively influence colleagues and build successful collaborations across administrative units.
Knowledge and understanding of academic cultures, rules, and regulations, including FERPA.
Ability to work independently with minimal supervision on complex concurrent tasks and prioritize work against key goals.
Ability to build strong, respectful, and inclusive communities that value interpersonal exchange and differences.
Excellent organizational skills, accuracy, and attention to detail.
Strong interpersonal skills, including verbal and written communication and listening.
Ability to adapt to changing work environments.
Ability to work beyond the standard workday, including nights and weekends, for programs and special events.

Nice To Haves

Master’s degree in student affairs/personnel administration or a closely related field, and three to five years of experience, or an equivalent combination of education and experience.

Responsibilities

Design and facilitate extracurricular student experiences aligned with the School of Business’s strategic vision, and support curricular and co-curricular experiences with faculty and staff.
Promote student success by assessing student needs and proactively supporting individual and group outcomes.
Develop and coordinate community-building events, academic success and wellbeing programs, student feedback sessions, recognitions, and celebrations; liaise with internal and external stakeholders as appropriate.
Advise individual students, student teams, and student leaders.
Provide academic advising and coaching to an assigned caseload of graduate business students.
Coordinate with student support and resource offices at Wake Forest to provide graduate business student services and processes.
Identify and support students experiencing personal, social, or academic distress.
Manage student-facing communications about engagement and leadership opportunities, resources, events, feedback venues, and deadlines or deliverables.
Collaborate on new student orientation and ongoing transition programming, identifying student needs from matriculation through graduation.
Collaborate with colleagues in functional areas such as Enrollment Management, Market Readiness & Employment, and the Registrar’s Office.
Participate in Graduate Integrative Student Services cross-team efforts and collaborations.
Perform other student-experience-related operational, logistical, and administrative duties as needed.
Perform other relevant duties as assigned.
May provide leadership or direction to student workers or more junior staff.
Manage the budget in the area of responsibility.
Work beyond the standard workday, including nights and weekends, for programs and special events.