Associate Director Information Technology

Geisinger•Work from home (Pennsylvania), PA

9d•Remote

About The Position

Directs the activities of an Information Technology (IT) team assigned to support an organizational segment of the organization. Works with department, product line, or system leadership to develop Information Technology strategy. Conveys that strategy to staff and ensures it is fulfilled. Administratively responsible for assigned staff members. Oversees projects to ensure they are completed in a timely manner in accordance with established IT standards. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Relevant experience may be a combination of related work experience and degree obtained (Associate’s Degree = 2 years; Bachelor’s Degree = 4 years).

Requirements

Demonstrated leadership experience supporting enterprise applications and database platforms within healthcare or other regulated industries.
Proven ability to ensure high availability, scalability, performance, security, and regulatory compliance across on-premises and SaaS environments while leading technical teams, managing operational risk, and delivering reliable technology services that support critical business functions.
High School Diploma or Equivalent (GED)
Minimum of 12 years-Information Technology
Minimum of 2 years-Managerial/Supervisory
Critical Thinking
Interpersonal Communication
IT Project Planning And Organization
Leadership
Organizing
Problem Management

Nice To Haves

Bachelor's Degree

Responsibilities

Coordinating Information Technology support for assigned segment of the organization.
Gaining and maintaining an understanding of the business policies and practices employed in the areas of responsibility.
Working with department, product line, or system leadership to develop and implement Information Technology strategy.
Conveying IT strategy to staff and ensuring that plans are implemented in accordance with organizational need.
Ensuring that staff members follow established IT project management guidelines to guarantee a successful implementation.
Vendor management, which includes but is not limited to, contract negotiations, invoice reconciliation, release updates, issues lists and new product evaluations.
Developing and administering IT budget for responsible area.
Practicing fiscally sound budget management to ensure spending is held to allocated funds.
Staff recruitment, development, retention, and disciplinary process.
Mentoring staff in best practices for providing IT support and project management.
Developing and fostering the team approach to staff organization and interaction.
Formulating staff development plan to ensure members maintain highest level of technical, interpersonal and project management skills possible.
Attending all necessary management development courses so organizational policy is understood and effectively administered.
Ensuring departmental and organizational policy changes are conveyed, understood and practiced by the staff.
Maintaining individual work schedule and submitting progress reports as requested by direct supervisor.
Supporting IT departmental initiatives and ensuring full cooperation of staff with other IT teams.
Maintaining a high-level understanding of Information Technology in general and more in-depth knowledge of those facets particular to primary area of responsibility.
Establishing and monitoring operational KPIs, including productivity standards.