Associate Director, Health & Wellness (Physical)- Central YMCA Family Location

YMCA of Delaware•Wilmington, DE

2d•$20 - $23•Onsite

About The Position

The Associate Director, Health & Wellness (Physical) will foster a positive, inclusive team culture grounded in open communication and YMCA values. This role involves hiring, training, coaching, supporting, and motivating assigned staff teams. The Associate Director will oversee daily operations of assigned program areas, including scheduling, staffing, and coverage. They will support the Physical Director in achieving departmental goals, monitoring performance, and completing daily operational tasks. This position leads assigned teams to meet or exceed revenue, participation, and service goals, and assists with managing expenses and assigned budget areas. The Associate Director communicates and implements operational policies, procedures, and updates, ensuring staff compliance. They ensure consistent delivery of high-quality, member-focused programs through evaluation, innovation, and staff development, identify training needs, and provide ongoing coaching and development. The role involves gathering and responding to member and staff feedback, resolving concerns in a timely, professional manner, and maintaining assigned direct service hours while providing coverage as needed. The Associate Director will attend and actively participate in required trainings and meetings, adhere to all safety policies and procedures, and perform other duties as assigned by the Physical Director.

Requirements

Current CPR/AED and First Aid Certification from an approved provider (ASHI or Ellis & Associates).
Strong interpersonal and communication skills and ability to serve a diverse community.
Minimum of three years of experience as a personal trainer or certified group exercise instructor.
NCCA-accredited personal training certification (e.g., ACE, ACSM, NASM, ISSA), nationally recognized group exercise certification or multiple specialty group exercise certifications.
Ability to work a flexible schedule, including evenings and weekends.

Nice To Haves

Multilingual skills.
Experience supervising staff or volunteers.
Bachelor’s degree in Fitness Management, Exercise Science, Exercise Physiology, Health/Physical Education, or related field.
YMCA Team Leadership, Multi-Team/Branch Leader certification, or equivalent leadership training.

Responsibilities

Foster a positive, inclusive team culture grounded in open communication and YMCA values.
Hire, train, coach, support, and motivate assigned staff teams.
Oversee daily operations of assigned program areas, including scheduling, staffing, and coverage.
Support the Physical Director in achieving departmental goals, monitoring performance, and completing daily operational tasks.
Lead assigned teams to meet or exceed revenue, participation, and service goals.
Assist with managing expenses and assigned budget areas.
Communicate and implement operational policies, procedures, and updates and ensure staff compliance.
Ensure consistent delivery of high-quality, member-focused programs through evaluation, innovation, and staff development.
Identify training needs and provide ongoing coaching and development.
Gather and respond to member and staff feedback and resolve concerns in a timely, professional manner.
Maintain assigned direct service hours and provide coverage as needed.
Attend and actively participate in required trainings and meetings.
Adhere to all safety policies and procedures.
Perform other duties as assigned by the Physical Director.