Health & Wellness Associate (Fitness)- Brandywine YMCA Family Location

YMCA of Delaware•Wilmington, DE

5d•$15 - $17•Onsite

About The Position

The Health & Wellness Associate (Fitness) at the Brandywine YMCA Family Location is responsible for providing an excellent customer service experience to members and prospects by maintaining a visible, welcoming presence in the wellness areas. This role involves promoting and selling YMCA memberships and programs, engaging members to build sustainable relationships, and addressing member concerns with appropriate solutions. The associate will also demonstrate the correct use of exercise equipment, assist members with proper form, conduct fitness appointments, and ensure the cleanliness and safety of equipment and facilities.

Requirements

Strong interpersonal and communication skills to serve a diverse community.
CPR & First Aid Certified/must receive within 60 days of hire.

Nice To Haves

Multi-lingual skills
High school diploma or equivalent

Responsibilities

Provide excellent customer service experience to members and prospects by maintaining a visible, welcoming presence in the wellness areas.
Promotes and sells YMCA memberships and programs.
Contribute to team effort by accomplishing related results as needed.
Engage members to help build sustainable relationships of trust through open and interactive communication.
Address member concerns and provide appropriate solutions and follow-up to ensure resolution and member satisfaction.
Demonstrate the correct way to use exercise equipment; Assist members as needed with proper form and use of equipment.
Conduct fitness appointments
Ensure equipment and facility is clean and free of health and safety hazards.