AD, Health Information Technology (Grand Canyon)
About The Position
The Associate Director, Health Information Technology serves as a strategic partner to health systems and provider organizations, supporting adoption of health information technology solutions for diagnosis, treatment decisions, patient management, and clinical workflows. The role works across Cardiology, Renal and Metabolic, Oncology, Immunology, and Neurosciences, combining technical expertise and customer engagement to support healthcare transformation. The position covers the Grand Canyon region, including Arizona, Nevada, Utah, and New Mexico, and requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border. Travel of up to 50% is required, including driving and/or flying within the territory and overnight stays when necessary. Driving is an essential function, and a valid, unrestricted driver's license is required.
Requirements
- Bachelor's degree.
- At least 5 years of experience in Health Information Technology, health care systems, electronic health records, or related pharmaceutical or healthcare experience.
- Experience applying health information technology in inpatient and ambulatory settings, including integration of clinical systems across the care continuum.
- Hands-on experience with EHR products such as Epic, Allscripts, eClinicalWorks, and Cerner.
- Understanding of the Health IT landscape and its stakeholders, and knowledge of healthcare reform initiatives and their impact on health systems, pharmaceutical companies, and payers.
- Strong organizational, written, and oral communication skills; ability to manage diverse needs, meet deadlines, and evaluate results; excellent presentation skills.
- Customer-facing experience and a strong customer service mindset, with a deep understanding of customer needs and preferences.
- Leadership capabilities, including influencing and collaborating with peers, strategic acumen, and developing and coaching others.
- Strong data literacy and the ability to apply digital and AI-enabled thinking strategically and responsibly to improve decision speed, commercial outcomes, and competitive advantage.
- Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
- Ability to travel up to 50% across a broad geography, drive and/or fly within the territory, and stay overnight when necessary.
- Valid, unrestricted driver's license.
Responsibilities
- Identify key clinical and customer stakeholders, including CMIOs, clinical stakeholders, and EHR/EMR vendors, and participate in Health IT engagements at the site of care.
- Serve as a trusted point of contact for population health and health information technology initiatives.
- Conduct regular customer meetings and provide appropriate Health IT-related information.
- Create and execute key account plans to navigate customer landscapes and advance key initiatives.
- Serve as a technical and workflow subject matter expert for the broader Novartis Account Management team.
- Collaborate with Novartis cross-functional account teams, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation and governance.
- Contribute to development of FUSE-approved, scalable, EHR-enabled tools and resources related to key therapeutic areas.
- Promote effective AI use across the team, embed AI tools into workflows, guide responsible AI practices, and foster experimentation and continuous learning.
Benefits
- Health, life, and disability benefits.
- 401(k) with company contribution and match.
- Vacation, personal days, holidays, and other leaves.
- Performance-based cash incentive.
- Potential eligibility for annual equity awards, depending on role level.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
