AD, Health Information Technology (Grand Canyon)

Novartis•Las Vegas, NV

1d•$145,600 - $270,400•Remote

About The Position

The Associate Director, Health Information Technology serves as a strategic partner to health systems and provider organizations, supporting adoption of health information technology solutions for diagnosis, treatment decisions, patient management, and clinical workflows across Cardiology, Renal and Metabolic, Oncology, Immunology, and Neurosciences. The role covers the Grand Canyon region, including Arizona, Nevada, Utah, and New Mexico, and requires residence within the territory or within a reasonable daily commuting distance of 50 miles from its border. Travel of up to 50% is required. The position engages clinical and customer stakeholders, including CMIOs and EHR/EMR vendors, and serves as a trusted contact for population health and health information technology initiatives. It develops customer account plans, provides technical and workflow expertise to the broader account management team, and collaborates with cross-functional teams on care management, quality, care initiatives, and HIT implementation and governance. The role also contributes to scalable, EHR-enabled tools and resources and promotes responsible, effective use of AI across the team. The position requires a bachelor’s degree and at least five years of relevant experience. Candidates must be able to travel throughout a broad territory, drive and/or fly, stay overnight when necessary, and hold a valid, unrestricted driver’s license. The expected salary range is $145,600 to $270,400 per year. Compensation includes a performance-based cash incentive and, depending on role level, possible eligibility for annual equity awards. Eligible U.S.-based employees receive health, life, and disability benefits, a 401(k) with company contribution and match, and paid time off and other leaves.

Requirements

Bachelor’s degree.
At least 5 years of experience in Health Information Technology, health care systems, electronic health records, or related pharmaceutical or healthcare experience.
Experience applying health information technology in inpatient and ambulatory settings, including integration of clinical systems across the care continuum.
Hands-on experience with EHR products such as Epic, Allscripts, eClinicalWorks, and Cerner.
Understanding of the Health IT landscape and its stakeholders, and knowledge of healthcare reform initiatives and their impact on health systems, pharmaceutical companies, and payers.
Strong organizational, written, and oral communication skills; ability to manage diverse needs, meet deadlines, and evaluate results; excellent presentation skills.
Customer-facing experience, a strong customer service mindset, and deep understanding of customer needs and preferences.
Leadership capabilities, including influencing and collaborating with peers, strategic acumen, and developing and coaching others to achieve impactful outcomes.
Strong data literacy and ability to apply digital and AI-enabled thinking strategically and responsibly to improve decision speed, commercial outcomes, and competitive advantage.
Residence within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel up to 50% across a broad geography, drive and/or fly within the territory, and stay overnight when necessary.
Valid, unrestricted driver’s license; driving is an essential function of the role.

Responsibilities

Identify key clinical and customer stakeholders, such as CMIOs, clinical stakeholders, and EHR/EMR vendors, and participate in Health IT engagements at the site of care.
Serve as a trusted point of contact for population health and health information technology initiatives.
Conduct regular customer meetings to provide appropriate Health IT-related information.
Create and execute key account plans to navigate customer landscapes and advance key initiatives.
Serve as a technical and workflow subject matter expert to the broader Novartis Account Management team.
Collaborate with cross-functional account teams, contributing strategic insights on care management evolution, quality and care initiatives, and HIT implementation and governance.
Contribute to development of FUSE-approved, scalable, EHR-enabled tools and resources for key therapeutic areas.
Model and promote effective AI use across the team, embed AI tools into workflows, guide responsible AI practices, and foster experimentation and continuous learning.