Associate Director for Residential Experiences

Binghamton University•Binghamton, NY

About The Position

Binghamton University Residential Life serves more than 7,800 residents across six residential colleges and provides an inclusive, supportive living-learning experience that fosters community and belonging. The Associate Director for Residential Experiences assists the Senior Associate Director and Director in setting departmental direction and goals, with emphasis on student experience, traditions, assessment, and staffing. The role coordinates the residential area student experience, develops and implements the residential curriculum, oversees assessment, and leads staff selection and training processes. It supervises six Area Assistant Directors and second-line supervises administrative staff, graduate student staff, and live-in student staff. The position collaborates with campus partners and Collegiate Professors, builds relationships with students and student leaders, and serves on the division’s crisis response duty team. Occasional evening, night, or weekend work may be required when circumstances warrant. The position may also serve as an Essential and/or Critical Employee during a declared state or university emergency.

Requirements

Master's degree or higher.
At least three years of experience in Residential Life.
Supervisory experience.
Demonstrated experience leading groups of staff through processes and decision-making.
Excellent administrative skills and attention to deadlines.
Ability to demonstrate respect, confidentiality, and sensitivity to the needs of students, family members, visitors, and other members of the University community.
Ability to interface with distressed students, maintain confidentiality, work independently, use discretion, exercise judgment, and reprioritize on an ongoing basis.
Enthusiasm for supporting a broadly diverse student body.
Ability to develop, implement, and analyze departmental initiatives responsive to changing student needs.
Organizational and project management skills, including the ability to multitask in a fast-paced, high-volume environment.

Nice To Haves

Experience implementing new initiatives.
Experience navigating multiple priorities.

Responsibilities

Assist the Senior Associate Director and Director in setting departmental direction and goals, emphasizing student experience, traditions, assessment, and staffing.
Coordinate the residential area student experience and oversee traditions and continuity of that experience.
Develop and implement the residential curriculum and train staff to meet its goals.
Oversee departmental assessment, with special emphasis on the residential curriculum.
Facilitate and oversee selection and training processes for student and professional staff.
Hold weekly meetings, train professional and paraprofessional staff, and undertake special assignments in support of the program.
Supervise six Area Assistant Directors of Residential Life and second-line supervise six CSEA Administrative Staff, 10 graduate student staff, and 215 live-in student staff members.
Work with campus partners, including the Fleishman Center, Q Center, New Student Programs, and B-Healthy, to facilitate support and community within the residential program.
Liaise with area Collegiate Professors to provide departmental support and updates.
Develop relationships with students, student workers, and area government leaders to provide support and collaborate.
Participate in the campus Crisis Response Team on-call rotation and coordinate crisis response and interventions while on call.
Update and revise the Level 3 duty manual and oversee training.
Provide training to staff during regular and ongoing training sessions.
Serve as an Essential and/or Critical Employee when a state or county declares a State of Emergency or the President declares a University Service Disruption.