Associate Director for Resettlement & Integration Services

Global Refuge • Baltimore, MD

20d

About The Position

The Associate Director for Resettlement and Integration Services (RIS) provides strategic leadership and oversight for programs supporting initial resettlement and long-term integration for refugees and immigrants. Reporting to the Deputy Director for RIS, the role leads program development and oversees the Preferred Communities Intensive Case Management and Gap Services Programs, while supervising Senior Program Officers and other direct reports as determined. The Associate Director works collaboratively with RIS leadership and the broader team to ensure effective support across the Global Refuge network.

Global Refuge is a nonprofit serving newcomers through refugee resettlement, care for unaccompanied children, and economic empowerment and employment. Its work also extends to Guatemala and Mexico, supporting young people through skills training and community reintegration. The organization has served more than 800,000 people and works with government, community, and faith partners.

Requirements

• Bachelor's degree in a related field.
• At least 6–8 years of relevant experience, or a sufficient combination of training and experience in a specialized field.
• Five years of progressively responsible managerial experience, including managing staff, volunteers, and/or interns.
• Experience administering and overseeing government grants, including proposal development, contract and guideline compliance, reporting, and budget oversight.
• Experience developing and providing support, technical assistance, and content-related training to local sub-grantees, service providers, and/or internal staff.
• Ability to evaluate data, identify trends, and anticipate programmatic implications.
• Experience developing, executing, and evaluating new programs.
• Creativity and flexibility in a fast-paced work environment.
• Excellent oral and written communication skills and ability to interact effectively with stakeholders and staff at all levels.
• Ability to manage multiple projects and prioritize mission-critical work with minimal supervision.
• Proficiency in Microsoft Office applications, with knowledge of database management and other computer applications.
• Ability to adapt to change and focus on action and outcomes.
• Deep commitment to Global Refuge's core values and ability to model them in relationships with colleagues and partners.
• Ability and willingness to travel 25% of the time.

Nice To Haves

• Graduate degree.

Responsibilities

• Lead, manage, and support program activities in alignment with funding agreements, terms and conditions, and Global Refuge standards and expectations.
• Stay informed about developments and trends in refugee resettlement and service delivery, and provide regular updates and insights to internal and external stakeholders.
• Ensure programs achieve outcomes that meet or exceed grant, regulatory, and internal requirements.
• Manage funder reporting and grant proposal submissions, including reviewing and editing semi-annual and annual program reports.
• Analyze program data and reports, monitor progress toward annual goals, and prepare reports and analysis of program trends as requested.
• Monitor and manage budgetary functions with the Deputy Director for RIS, consult with staff about program resources, and assist with annual budgets.
• Engage partner agencies through conference calls and site visits to maintain relationships, assess community needs, and evaluate partner capacity.
• Maintain effective communication across Global Refuge about unit-wide developments, trends, activities, challenges, and opportunities.
• Develop a cohesive team environment that supports collaboration, professional growth, and high performance.
• Represent Global Refuge with federal partners, affiliate agencies, and other stakeholders to discuss issues, share best practices, and collaborate on solutions.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage effective on the first day of employment.
• Generous paid time off, including 20 vacation days, 12 sick days, and 12 paid holidays.
• 12 weeks of fully paid parental leave.
• Up to 12 weeks of fully paid FMLA leave.
• 403(b) company contribution of 3% and an additional 7% match that vests immediately.
• Tuition reimbursement.
• Professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior