Associate Director, Delivery Enablement

Novartis • East Hanover, NJ

4d • Hybrid

About The Position

If you thrive at the intersection of strategy, execution, and impact, this is your opportunity to shape how marketing comes to life. As an Associate Director, Delivery Enablement at Novartis, you will be the driving force behind operational alignment, delivery excellence, and continuous improvement—ensuring seamless end to end marketing planning and campaign execution across multiple brands or a Therapeutic Area. Serving as the trusted operational partner across Marketing, Finance, Procurement, IT, and centers of excellence, you’ll translate insights into smarter processes, stronger performance, and measurable results that elevate the entire marketing organization. This position will be located in East Hanover, NJ or Cambridge, MA and will not have the ability to be located remotely. Relocation may be possible and requires necessary approval. This position will require up to 5% travel as defined by the business (domestic and/or international).

Requirements

• Bachelor’s degree or MBA in a related field is required
• Minimum of five years of experience in Commercial Operations, Sales, or Marketing, with cross‑functional leadership experience in pharmaceutical, biotechnology, or consulting/agency settings, and demonstrated knowledge of pharmaceutical marketing technologies, CRM platforms, and compliant digital workflows.
• Led and implemented Commercial and/or Marketing Operations best practices, process, operating models & technology platforms standards for efficient operation in the pharmaceutical or consumer industry
• Proven track record in managing end-to-end marketing strategy and plan execution including campaign planning/execution, content development, approval deployment and optimization
• Experience in managing brand budgets and vendor financial compliance with defined standards and process
• Thorough knowledge and implementation experience of MLR standards and process to successfully support marketing execution
• Demonstrated experience in a networked organization with a high degree of cross-functional stakeholder management
• Experience in managing agencies, vendors, and third-party partners to drive process change, accountable for projects delivered on time, within budget while ensuring quality

Nice To Haves

• Experience leading change management initiatives and driving adoption of new processes, standards, and operating models.
• Experience supporting or operating within a center of excellence model for marketing operations, content, or digital enablement.

Responsibilities

• Drive delivery excellence across assigned brands through integrated marketing planning and collaborative agency partnerships.
• Implement creative effectiveness and operational efficiency strategies that accelerate campaign execution and business impact.
• Act as change agent to embed new processes, standards, and ways of working across internal and external stakeholders.
• Serve as the primary operational partner, proactively resolving execution roadblocks and addressing marketing operations needs.
• Collaborate with Content Lab, MarTech, and Marketing Operations to operationalize platforms, processes, and creative strategies.
• Lead end-to-end marketing plan execution, ensuring on-time, high-quality delivery aligned with strategic objectives.
• Oversee scope, financial operations, and agency performance, ensuring clear deliverables, KPI adherence, and budget discipline.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level