Associate Director-Data Center Ops

Verizon • Twinsburg, OH

2d • $126,000 - $220,000 • Onsite

About The Position

Verizon is seeking an experienced, strategic Data Center Associate Director to oversee day-to-day operations, power planning, financial budgeting, preventative maintenance, and physical expansion and construction of its data center infrastructure. The role leads facility operations staff, technicians, and external contractors to support continuous operations with a stated target of 99.999% uptime, optimize power utilization, manage operational and capital budgets, and deliver construction and end-of-service-life upgrade projects from inception to completion.

This onsite role is based at a defined worksite location and operates in a critical 24/7 environment. It includes emergency call-out responsibilities. The position is scheduled for 40 hours per week.

Requirements

• Bachelor's degree or four or more years of work experience.
• Eight or more years of relevant experience, demonstrated through work and/or military experience or specialized training.
• Experience in data center facility operations in a supervisory or management role.
• Deep technical expertise in critical facilities infrastructure, including HVAC, power distribution systems, medium- and low-voltage switchgear, generator systems, ATS/STS, and DCIM tools.
• Hands-on experience leading multi-megawatt data center construction or expansion projects.
• Proficiency with project management tools and financial/budgeting.
• Ability to work onsite in a critical 24/7 environment and respond to emergency call-outs.

Nice To Haves

• Bachelor’s degree or four or more years of work experience in Electrical Engineering, Mechanical Engineering, Computer Science, Facilities Management, or equivalent practical experience.
• Certifications such as Certified Data Center Management Professional (CDCMP), Certified Data Center Specialist (CDCS), Uptime Institute Accredited Tier Specialist/Designer (ATS/ATD), Project Management Professional (PMP), or Certified Facility Manager (CFM).
• Ability to tolerate occasional exposure to high-noise areas and high-voltage electrical rooms while wearing appropriate PPE.
• Ability to walk facilities daily, inspect overhead and underfloor infrastructures, and lift up to 30 lbs.

Responsibilities

• Model, track, and optimize power, cooling, and space utilization across the Twinsburg data center.
• Collaborate with the Power Planning team on long-term capacity planning for power, cooling, and rack density.
• Manage rack-level power allocation, phase balancing, and continuous monitoring of Power Usage Effectiveness (PUE).
• Optimize and manage IT workload placement as tenants grow or decommission.
• Develop and support annual operating expenditure (OpEx) and capital expenditure (CapEx) budgets for data center facilities.
• Oversee procurement, vendor invoice processing, contract negotiation, and lifecycle cost analyses.
• Identify cost-saving opportunities in maintenance service level agreements (SLAs).
• Oversee maintenance and operations of infrastructure including UPS systems, emergency generators, switchgear, chillers, CRAC/CRAH units, and fire suppression systems.
• Establish, implement, and enforce preventative maintenance schedules and standard operating procedures, including SOPs, MOPs, and EOPs.
• Manage 24/7 incident response for critical facility alarms, outages, and emergencies.
• Ensure compliance with industry standards, environmental regulations, local building codes, and safety protocols, including OSHA and EHS.
• Serve as the onsite point of contact for general contractors, architects, engineering consultants, and commissioning agents.
• Oversee construction project scope, timelines, safety compliance, budget tracking, and quality assurance.
• Ensure smooth handoff from commissioning to live operations.
• Direct, mentor, and schedule onsite technical staff, HSS technicians, and facilities engineers.
• Manage key vendor relationships and monitor SLA performance for equipment suppliers and service contractors.
• Maintain documentation for facility layouts, cable routing, single-line diagrams, and equipment maintenance history.

Benefits

• Medical, dental, and vision benefits
• Short- and long-term disability insurance
• Basic and supplemental life insurance
• AD&D insurance
• Identity theft protection
• Pet insurance
• Group home and auto insurance
• Matched 401(k) savings plan
• Up to 8 company-paid holidays per year
• Up to 6 personal days per year
• Paid parental leave
• Adoption assistance
• Tuition assistance
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances
• Up to 15 days of vacation per year for newly hired employees, increasing with additional service
• Other incentives and an award-winning total rewards package

What This Job Offers

• Job Type: Full-time
• Career Level: Director