Associate Director, Committee Management

College Board • New York, NY

3d • Hybrid

About The Position

The Associate Director, Committee Management owns the end-to-end operational experience of the Advisory and Development Committees that support the development of new AP courses and exams. The role manages the committee lifecycle, including recruitment support, contracting, onboarding, communications, travel and meeting logistics, on-site execution, payments and honoraria, and offboarding. The position will establish documented, repeatable, and scalable processes as the new-course portfolio grows.

Reporting to the Senior Director, New Course Design Operations, the Associate Director works closely with course leads, project managers, and cross-functional partners in Procurement, Legal, Finance, and Program Enablement. The role is hybrid and requires on-site work in College Board's New York office when committee meetings are held there. Some weeks require occasional evening and weekend support, including approximately 8–12 weekend meeting days per year. Travel may be required 6–8 times a year.

Requirements

• 5–8 years of experience in operations, event and meeting management, or committee/program coordination, managing complex, high-volume, deadline-driven work with multiple stakeholders.
• Experience establishing processes, systems, and documentation, and navigating ambiguity in a young, growing team.
• Experience managing contracting, payments, or other financial coordination workflows with accuracy and fiscal responsibility.
• Experience planning and executing in-person meetings or events, including venue and hotel contracting, vendor coordination, catering, and on-site troubleshooting.
• Exceptional organizational skills, attention to detail, disciplined follow-through, and ability to manage multiple workstreams without losing quality or pace.
• Excellent customer service orientation, diplomacy, discretion, and grace when interacting with external committee members, senior leaders, and colleagues at all levels.
• Strong judgment, including knowing when to resolve issues independently and when to escalate.
• Proficiency with Microsoft Office Suite, including Outlook, Excel, PowerPoint, and SharePoint.
• Bachelor's degree required.
• Ability to support in-person committee meetings in the New York office, with some evening and weekend availability; approximately 8–12 weekend meeting days per year.
• Ability to travel up to 6–8 times a year as required.
• Ability to work for an employer in the United States.
• Passion for expanding educational and career opportunities and mission-driven work.
• Curiosity and enthusiasm for emerging technologies, willingness to experiment with and adopt AI-driven solutions, and comfort independently learning and applying digital tools.
• Clear and concise written and verbal communication skills.
• Learner's mindset and commitment to growth, welcoming diverse perspectives, giving and receiving timely respectful feedback, and continuously improving through iterative learning and user input.
• Drive for impact and excellence, including solving complex problems, making data-informed decisions, prioritizing effectively, and improving through learning, user input, and external benchmarking.
• Collaborative and empathetic approach to working across differences, fostering trust, and contributing to shared success.

Nice To Haves

• Smartsheet experience.

Responsibilities

• Own the end-to-end Advisory Committee lifecycle across the new-course portfolio, including recruitment support, contracting, onboarding, communications, travel coordination, meeting preparation and execution, and post-meeting follow-up.
• Manage committee contracting from distribution through execution, coordinating with Procurement, Legal, and Talent to ensure accuracy, compliance, and timely completion.
• Maintain accurate committee rosters and participation records as the source of truth for committee membership across courses in development.
• Respond to committee member inquiries within established service standards and provide a consistent, high-quality member experience.
• Coordinate committee member onboarding and offboarding, including orientation materials, access provisioning, and recognition for departing members.
• Plan logistics for in-person and virtual committee meetings, including scheduling, venue and hotel sourcing and contracting, catering, travel coordination, and pre-meeting communications.
• Lead on-site execution of in-person committee meetings, coordinating room setup, audiovisual needs, materials, catering, and real-time issue resolution.
• Coordinate meeting schedules and logistics with course leads and project managers to align with course and exam development timelines and milestones.
• Anticipate and resolve scheduling conflicts and logistical issues across committees with overlapping calendars.
• Gather post-meeting feedback and apply lessons learned to future planning cycles.
• Manage intake, tracking, and processing of committee payments, honoraria, and expense reimbursements, ensuring accurate, complete, and timely submission.
• Partner with Finance, Procurement, and external vendors to resolve payment and contracting issues and coordinate across systems.
• Track committee-related spending against budget and flag risks, discrepancies, or issues requiring leadership attention.
• Maintain organized documentation and support fiscal stewardship through consistent adherence to organizational policies and procedures.
• Establish, document, and refine scalable processes, templates, timelines, and service standards for core committee workflows.
• Build and maintain trackers, dashboards, and schedules, such as in Smartsheet, to provide leadership with real-time visibility into committee operations.
• Organize and maintain shared documentation and knowledge resources so guidance remains current, accessible, and consistently used.
• Identify workflow inefficiencies, redundancies, and gaps and implement improvements, including piloting approved AI-enabled tools.

Benefits

• Comprehensive compensation and benefits package.
• Fair and competitive compensation grounded in qualifications, experience, impact, and market data.
• Location-adjusted salaries.
• Transparent conversations about compensation and benefits during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Director