AD, Commercial Training and Development

Boehringer Ingelheim • Johns Creek, GA

2d

About The Position

The Associate Director, Commercial Training & Development adapts the US Training & Development strategy to an assigned species area and serves as a dedicated training expert and advisor to the species leadership team. The role shapes the strategy, design, development, approval, creation, execution, delivery, and evaluation of training for customer-facing teams. It requires understanding the changing marketplace and business objectives to advise business leadership and maximize selling potential, while customizing curricula and delivery to the applicable go-to-market strategy and continually reevaluating methods.

The incumbent delivers a broad range of training using internal and external resources, including new leader onboarding, ongoing training, POAs, and launches. They maintain relationships with marketing and sales leadership, external partners, and Human Resources; create training solutions using technology and varied resources; and develop synchronous and asynchronous training tools. The role owns training for critical launches that may require transformational changes to current practices.

Requirements

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field, with a minimum of seven years of progressive experience.
• At least seven years of business-related experience.
• Demonstrated understanding and ability to apply principles, concepts, practices, and standards, including knowledge and use of Animal Health or Pharma data and working knowledge of industry practices.
• Excellent communication and presentation skills, and ability to work with other disciplines.
• Ability to train user groups and key stakeholders.
• Ability to identify and analyze problems, evaluate alternatives, and implement effective solutions.
• Ability to manage multiple priorities and coordinate efforts with colleagues across several functional areas.
• Ability to work independently with accuracy and attention to detail in a fast-paced environment.
• Ability to achieve results in a highly matrixed organization.
• Ability to influence, collaborate, and interact effectively with senior leadership and key stakeholders across Sales and Marketing to align objectives and provide consistent training direction.
• Demonstrated success managing several large-scale projects and/or programs.
• Ability to manage budgets and resources.
• Ability and willingness to travel approximately 25%, including overnight travel.
• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical, if required.
• Must be at least 18 years of age.

Nice To Haves

• Experience in animal health or pharmaceuticals is preferred.
• Prior experience as a sales manager and/or sales trainer is highly preferred.

Responsibilities

• Serve as the primary Training Lead for the assigned species and design and develop training materials, potentially covering selling skills, business skills, coaching, sales management development, Certified Field Training (CFT), and advanced training.
• Partner with Marketing, Sales, Professional Services Veterinarians, HR, CFE, and/or vendor partners to create and deliver an annual training plan for assigned audiences and evolve it as needed.
• Proactively influence and appropriately challenge business stakeholders.
• Identify opportunities and develop or refine strategies and projects.
• Develop innovative programs and training capabilities and gain stakeholder support for implementation.
• Own end-to-end training plans and the creation and implementation of curricula and materials for customer-facing teams, including field-based teams, Marketing, and selected internal audiences.
• Evaluate and measure training content, identify successes and areas for improvement, and refine future iterations.
• Maintain strong relationships with training vendor partners and oversee all program aspects.
• Lead cross-functional MLR review for independently owned training materials, partnering with CFE members as applicable, Legal, Regulatory reviewers, and relevant vendors.
• Supervise proper MLR review of materials created and owned by training vendors.
• As assigned, lead and facilitate cross-species Leadership Development initiatives led by the Director, AH Training & Development for leaders at all levels in the customer-facing organization.
• Act as the primary Training & Development business partner to a Species Marketing team and provide adult learning expertise.
• Adopt the overall US AH Training & Development strategy for the assigned species area while tailoring it to the applicable go-to-market strategy.
• Mentor field force rotational trainees as assigned.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.
• Opportunities to collaborate internationally and contribute directly to company success.

What This Job Offers

• Job Type: Full-time
• Career Level: Director