AD, Commercial Training and Development

Boehringer Ingelheim • Johns Creek, GA

1d

About The Position

The Associate Director, Commercial Training & Development adapts the US Training & Development strategy to an assigned species area and serves as a dedicated training expert and advisor to the species leadership team. The role shapes the strategy, design, development, approval, creation, execution, delivery, and evaluation of training for customer-facing teams. It applies knowledge of marketplace dynamics and business objectives to advise leaders and maximize selling potential, tailoring curriculum and delivery to go-to-market strategies and continuously reevaluating methods.

The position delivers training through internal and external resources across topics such as new leader onboarding, ongoing training, POA, and launches. It maintains relationships with marketing and sales leaders, external partners, and Human Resources counterparts; develops creative solutions using technology and a mix of synchronous and asynchronous delivery; and takes responsibility for training connected to critical launches that may require transformative approaches.

Requirements

• Bachelor’s degree in Business, Marketing, Life Sciences, or a related field.
• At least seven years of progressive experience and a minimum of seven years of business-related experience.
• Demonstrated understanding and ability to apply relevant principles, concepts, practices, and standards, including knowledge and use of Animal Health or Pharma data and working knowledge of industry practices.
• Excellent communication and presentation skills, with the ability to work across disciplines.
• Ability to train user groups and key stakeholders.
• Ability to identify and analyze problems, evaluate alternatives, and implement effective solutions.
• Ability to manage multiple priorities and coordinate efforts with colleagues across functional areas.
• Ability to work independently with accuracy and attention to detail in a fast-paced environment.
• Ability to achieve results in a highly matrixed organization.
• Ability to influence, collaborate, and interact effectively with senior leadership and stakeholders across Sales and Marketing to align objectives and provide consistent training direction.
• Demonstrated success managing several large-scale projects and/or programs.
• Demonstrated ability to manage budgets and resources.
• Ability to travel approximately 25%, including overnight travel.
• Must be legally authorized to work in the United States without restriction.
• Must be willing to take a drug test and post-offer physical, if required.
• Must be at least 18 years of age.

Nice To Haves

• Experience in animal health or pharmaceuticals is preferred.
• Prior experience as a sales manager and/or sales trainer is highly preferred.

Responsibilities

• Serve as the primary Training Lead for the assigned species and design and develop materials covering topics such as selling skills, business skills, coaching, sales management development, Certified Field Training (CFT), and advanced training.
• Partner with Marketing, Sales, Professional Services Veterinarians, HR, CFE, and/or vendor partners to create and deliver an annual training plan, and evolve it to reflect audience needs.
• Influence and appropriately challenge business stakeholders; identify opportunities and develop or refine strategies and projects.
• Develop innovative programs and training capabilities and gain stakeholder support for implementation.
• Own training plans end to end, independently or with vendor partners, including curricula and materials for customer-facing field teams, Marketing, and selected internal audiences.
• Evaluate training content, measure results, identify areas for improvement, and evolve subsequent iterations.
• Maintain relationships with training vendor partners and manage all aspects of training programs.
• Lead cross-functional MLR review of independently owned training materials with applicable CFE members, Legal, Regulatory reviewers, and vendor partners; supervise proper MLR review of vendor-owned content.
• As assigned, lead and facilitate cross-species Leadership Development initiatives directed by the Director, AH Training & Development for leaders at Vice President, Executive Director, Director, and Manager levels in the customer-facing organization.
• Act as the primary Training & Development business partner to a Species Marketing team, providing adult-learning expertise.
• Adopt the overall US AH Training & Development strategy for the species area and tailor it to the applicable go-to-market strategy.
• Mentor field force rotational trainees as assigned.
• Travel approximately 25%, including overnight travel.

Benefits

• Competitive compensation and benefit programs.
• Support for a healthy working environment, meaningful work, mobility, networking, and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Director