Associate Director Clinical Services

UIOWA • Iowa City, IA

2d

About The Position

The Associate Director of Clinical Services provides strategic leadership and oversight for the University Counseling Service’s clinical services while delivering direct psychological services to a varied student population. The role supports students’ academic, personal, and interpersonal goals through assessment, individual and group counseling, crisis intervention, consultation, and psychoeducational programming.

As a member of the UCS senior leadership team, the Associate Director plans, coordinates, evaluates, and continuously improves clinical service delivery. The position develops and implements policies and procedures, monitors service outcomes and performance metrics, manages service requests, and supports effective clinical operations. It oversees group therapy programs, internal program evaluation, quality assurance, peer review, and case closure processes.

The Associate Director builds partnerships across the university through outreach, prevention education, consultation, and relationship-building with students, faculty, staff, administrators, families, and community stakeholders. The role also provides supervision, training, and mentorship to graduate trainees and selected staff, promotes a welcoming environment for students, and contributes to the ongoing management and strategic direction of UCS programs and services. The position has no after-hours or on-call demands.

Requirements

• Doctoral degree in Counseling or Clinical Psychology from an APA-accredited program, or a master’s degree in Social Work with a clinical focus from a CSWE-accredited program, or a master’s degree in Counseling from a CACREP-accredited program.
• Psychologists must hold a valid State of Iowa psychologist license; social workers must be licensed as an LISW in Iowa; clinical mental health counselors must be licensed as an LMHC in Iowa. The license must be maintained as a condition of continued employment.
• Typically 3–5 years of relevant post-degree experience for psychologists, social workers, or mental health counselors.
• Knowledge of evidence-based clinical services and procedures in individual, couples, and group settings, and ability to assess, manage, and ensure high-quality clinical services.
• Knowledge of assessment and research methods, including assessing student learning outcomes and satisfaction metrics and developing systems to improve service delivery.
• Knowledge and experience planning, developing, and delivering educational and outreach programming and consultation services.
• Knowledge and experience providing administrative supervision and personnel management.
• Knowledge of training and development processes, tools, and techniques for developing clinical skills in students, trainees, and staff.
• Knowledge and experience preparing data reports and using data to inform decisions.
• Knowledge and experience in crisis management and hospitalization.
• Knowledge and experience in legal and ethical decision-making.
• Strong communication and relationship-building skills to work constructively and collaboratively with a variety of individuals and groups.
• Demonstrated extensive proficiency collaborating and interacting with individuals and groups while appreciating contributions from people with varied backgrounds.
• Proficiency with office support tools and electronic medical records software; examples include word processing, email, presentation software, and spreadsheets. Microsoft Office and Titanium are preferred.
• Applicants must upload a resume and cover letter and mark them as a “Relevant File.”
• Successful candidates must self-disclose conviction history and undergo a criminal background check and credential and education verification.
• The position is not eligible for visa sponsorship in the United States.

Nice To Haves

• Previous campus counseling center experience.
• Working proficiency in incorporating technology into mental health service delivery.
• Working proficiency and interest in providing brief psychoeducational group interventions.
• Familiarity with Microsoft Office and Titanium electronic medical records software.

Responsibilities

• Lead, evaluate, and improve clinical services, including assessment, diagnosis, treatment planning, intervention, and outcome evaluation.
• Provide clinical supervision to trainees and staff therapists; review clinical documentation and recordings and support adherence to best practices.
• Ensure clinical operations comply with APA Ethical Standards, state practice laws, and federal and state privacy regulations.
• Develop and implement quality assurance and evaluation procedures, monitor service effectiveness, and guide continuous improvement.
• Convene and facilitate Clinical Team meetings, coordinate service delivery, and support staff in addressing organizational clinical needs.
• Develop and refine policies and procedures for consistent, effective, and responsive services for clients and trainees.
• Maintain data systems, coordinate participation in national databases, and respond to internal and external reporting requests.
• Provide formal consultation across campus regarding clinical services, emergency response, and underserved populations.
• Provide seminars, supervise outreach participation, and develop continuing education opportunities for staff and trainees.
• Conduct staff performance evaluations, uphold policies, and support staff therapists in delivering consistent, high-quality clinical care.
• Provide assessment, individual and group counseling, crisis intervention, consultation, and psychoeducational programming to students.
• Oversee group therapy programs, internal program evaluation, peer review processes, and case closure oversight.
• Build university partnerships through outreach, prevention education, consultation, and relationship-building with campus and community stakeholders.

Benefits

• Comprehensive benefits package.
• Reliable income not tied to monthly caseload fluctuations.
• University-paid life insurance.
• Robust retirement plans.
• Generous leave policies.
• 24/7 support services and well-being resources.
• Access to UI Health Care specialists.
• Advanced training and leadership development.
• Tuition assistance.
• University is a qualifying employer for the federal Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior