Associate Director, Career Services - The Fletcher School

Tufts University•Medford, MA

About The Position

The Associate Director, Career Services serves as a lead career educator, coach, and program administrator within the Office of Professional Development (OPD) at The Fletcher School. The role leads the design, implementation, instruction, assessment, and continuous improvement of Fletcher's required Professional Development Program (PDP), supporting graduate students across diverse professional backgrounds and career interests. The Associate Director provides individualized career coaching to students and alumni; develops and delivers workshops, simulations, and other professional development programming; manages digital learning resources and educational technologies; supervises graduate assistants; and collaborates with faculty, administrators, alumni, employers, and external partners. The position develops innovative, scalable career education initiatives integrating instructional design, experiential learning, emerging technologies, and employer engagement to prepare students for careers in international affairs, government, business, consulting, nonprofit organizations, and related fields.

Requirements

Bachelor's degree in a relevant field.
5–8 years of professional experience in career services, higher education, workforce development, talent development, coaching, training, instructional design, student affairs, or a closely related field.
Demonstrated experience providing professional career coaching, advising, mentoring, or workforce development support to graduate students, alumni, or working professionals.
Demonstrated success independently managing a substantial coaching portfolio, student caseload, educational program, or career development initiative, including exercising sound professional judgment with minimal supervision.
Experience serving as the primary owner and administrator of a professional development, career education, student success, workforce development, or leadership development program, including responsibility for planning, implementation, assessment, continuous improvement, and stakeholder management.

Nice To Haves

Master's degree.
Education in Higher Education Administration, Counseling, International Affairs, Human Resources, Organizational Development, Adult Learning, or a related field.
Demonstrated success operating autonomously, with initiative, sound judgment, problem-solving, and independent decision-making.
Experience leading complex, multifaceted projects involving multiple stakeholders, competing priorities, and evolving organizational needs.
Evidence of successfully developing and implementing new programs, processes, or strategic initiatives independently from concept through execution.
Experience supervising student employees, graduate assistants, or staff.
Professional coaching certification (ICF, BCC, CCSP, Certified Career Coach, or equivalent).

Responsibilities

Lead the design, implementation, administration, instruction, assessment, and continuous improvement of the Professional Development Program (PDP), including curriculum development, learning outcomes assessment, course materials, grading processes, attendance tracking, and student communications.
Provide individualized career coaching and advising to undergraduate students, graduate students, and alumni through individual appointments, group advising, workshops, virtual consultations, and written communications.
Advise on career exploration, job and internship search strategies, networking, interviewing, application materials, salary negotiation, and professional development.
Design, deliver, and evaluate workshops, simulations, career education programs, and professional development events on career readiness, networking, interviewing, leadership, negotiation, professional communication, artificial intelligence, and other career management topics.
Develop, manage, and curate online career education resources, learning management system content, instructional videos, micro-learning resources, and other self-service learning tools.
Evaluate and implement educational technologies and career development platforms to support student learning and engagement.
Support planning and execution of experiential learning initiatives, including career treks, employer engagement programs, networking events, employer panels, alumni programs, and other OPD initiatives.
Design preparatory and follow-up educational programming to maximize student outcomes.
Recruit, train, supervise, and evaluate graduate assistants.
Develop operational procedures, manage project workflows, monitor assigned budgets and student employee hours, and assist with assessment and reporting activities.
Collaborate with faculty, administrators, alumni, employers, and external partners to support career education and student success initiatives.