Administrative Coordinator - The Fletcher School

Tufts University•Medford, MA

About The Position

The Administrative Coordinator provides advanced administrative support and coordinates operations for the Academic Dean, Associate Deans, and the Academic Affairs office at The Fletcher School. Working under limited supervision, the role handles confidential situations, resolves problems, and serves as a primary resource for students, faculty, staff, and other constituents. The coordinator oversees daily office operations, supports academic and faculty processes, manages complex schedules and meetings, and coordinates projects and events. The role also monitors expenditures, supports financial reporting and projections, trains and guides support staff and students, onboards new faculty, and performs other duties as needed.

Requirements

High school diploma or GED.
Five or more years of experience in an administrative support role.
Advanced knowledge of the Microsoft Office suite.
Ability to monitor financial transactions.
Strong organizational skills.
Strong interpersonal skills.

Nice To Haves

Bachelor’s degree.
Experience in administrative support in a higher education environment.

Responsibilities

Serve as a visible resource for internal and external constituents; explain and enforce department policies and procedures; research and resolve escalated concerns; and communicate on behalf of managers as needed.
Coordinate faculty and academic processes.
Produce and edit complex documents, reports, spreadsheets, and presentation materials; respond to routine correspondence; and prepare meeting agendas and minutes.
Coordinate multiple calendars and schedule complex meetings, including associated logistics and external participants.
Oversee daily Academic Affairs office operations; evaluate workflow, productivity, and customer service; and oversee university services related to technology, facilities, procurement, and other needs.
Coordinate plans and logistics for projects and large-scale events, including marketing and publicity, speaker communications, venue coordination, and tracking timelines and deliverables.
Monitor and track expenditures, research and resolve problems, prepare reports, assist with assigned projections, and work with department or unit leadership as needed.
Assist with monitoring grants and contracts as needed.
Train new support staff and students, onboard new faculty, and provide direction, guidance, and feedback on work performance as needed.
Prepare and monitor one to two student workers.
Perform other duties as needed.