Assistant Director, Career Services Medical School

Tufts University•UNAVAILABLE, Massachusetts

About The Position

The Assistant Director, Career Services, is part of Tufts School of Medicine Graduate Programs Career Services, which provides career development support to graduate students and alumni across multiple master's and doctoral programs. The role develops and delivers student, alumni, and employer engagement efforts, with primary responsibility for communications and marketing, student and alumni advising, and programming in collaboration with the Events and Programming Assistant Director. The position supports students in the Master of Public Health, Master of Biomedical Sciences, Physician Assistant, and Doctor of Physical Therapy programs. It provides individualized career counseling, typically two to four sessions per day, responds to email requests, advises a moderate caseload of alumni, and engages with employers as needed. The Assistant Director also manages career communications, reporting, career resources, and ongoing professional knowledge of industry trends and hiring processes.

Requirements

  • Bachelor's degree in Public Health, Psychology, Sociology, Education, Human Services, Communications, Marketing, Business, or a related field.
  • Three years of professional experience in career or academic advising, business operations, recruiting, human resources, communications, or marketing.
  • Strong understanding of hiring, job search, career management, and compensation.
  • Strong understanding of public health and healthcare jobs.
  • Strong consulting, coaching, and teaching skills.
  • Strong relationship-building, problem-solving, and communication skills.
  • Proven presentation skills and comfort working with diverse students, alumni, faculty, and employers from business, public-sector, and academic communities.
  • Excellent written and oral communication skills.
  • Strong customer focus, attention to detail, and ability to handle frequent interruptions.
  • Ability to prioritize and meet deadlines.
  • Knowledge of national trends in the job market, career services, and diverse student populations.
  • Ability to interpret job descriptions in everyday language, explaining roles' day-to-day activities and priorities to students and alumni.
  • Understanding of the hidden job market and how to uncover it.
  • Strong technical skills, including artificial intelligence (Copilot preferred), database management, web-based recruiting software, client management systems, Microsoft Office including Excel, and online resources.
  • Proficiency with social media, such as LinkedIn and Instagram.
  • Demonstrated understanding of and commitment to building an inclusive environment.
  • Knowledge of general office procedures and proficiency in Microsoft Office.
  • Willingness to travel and work evenings and occasional weekends as needed.

Nice To Haves

  • Master's degree in Public Health, Higher Education, Counseling, Human Resources, Business Administration, or a related field.
  • Familiarity with Handshake and Salesforce is preferred.
  • Copilot is the preferred artificial intelligence tool.

Responsibilities

  • Provide individual career advising to students through in-person, email, phone, and Zoom appointments and drop-ins.
  • Deliver group workshops and in-class training in person and via Zoom.
  • Counsel students on finding preceptors for applied practice experiences.
  • Review resumes, cover letters, and other correspondence from students and alumni to employers.
  • Prepare students to engage effectively with employers at career fairs, information sessions, and other events.
  • Facilitate mock interviews for medical, dental, and other clinical school applications, as well as job interviews.
  • Review and consult on job offers.
  • Keep students and alumni informed about internship and job opportunities.
  • Use Handshake and Salesforce daily.
  • Create and maintain on-demand resources for students; review public career resources and recommend resources for purchase.
  • Regularly review and modify programs, resources, and other deliverables for quality improvement.
  • Create and manage the weekly Career Services newsletter in Handshake, with assistance from student workers.
  • Create and manage Career Services website and social media content, including LinkedIn.
  • Develop, implement, and evaluate outreach strategies for students, alumni, employers, and faculty.
  • Create an employer newsletter in collaboration with the Employer Relations Assistant Director.
  • Draft, edit, and coordinate the design of digital and print publications, including announcements, brochures, online content, feature stories, e-news, programs, social media posts, invitations, and press releases.
  • Meet with alumni to support career management, including job searches, raises, and performance reviews.
  • Foster an alumni network in private and public sectors to strengthen career management and growth support.
  • Track and document advising sessions in Handshake for management reporting.
  • Manage collection of annual destination data for School of Medicine Graduate Programs and document employer recruiting updates in Handshake.
  • Prepare monthly and annual statistical reports on student field experiences and student and alumni job placement.
  • Maintain current knowledge of industry trends, employer culture, and hiring processes, and educate constituents on these topics.
  • Supervise student assistants and interns.
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