Associate Director, Career Services, Career Community

University of Miami•Coral Gables, FL

5d•$70,000 - $85,000

About The Position

The Associate Director, Career Services educates and advises undergraduate and graduate students and alumni on career and professional development, internship and job search strategies, and related topics. The role develops specialized expertise in an assigned career community or industry portfolio and creates community-specific content, programs, training, and resources. It uses career technology platforms to support intentional professional development and serves as a liaison to academic and co-curricular partners, employers, and educational partners locally, nationally, and globally. The Associate Director also contributes to experiential learning initiatives and develops accessible, on-demand experiences. The position provides individual and group advising; develops and delivers career-readiness education; builds career community and industry resources; engages employers and alumni; and contributes to program assessment, reporting, and operations. It collaborates with Toppel Career Center colleagues and University partners to improve services and advance the Center’s strategic priorities.

Requirements

Bachelor’s degree in a relevant field.
Minimum of four years of relevant experience in career services, early talent recruiting, experiential learning, student affairs, human resources, training and development, program administration, or a related area.
Ability to connect employment and everyday work experiences with transferable skills, professional growth, and career readiness.
Ability to design and facilitate engaging learning experiences for diverse audiences.
Strong relationship-building skills and ability to collaborate across a complex, decentralized university environment.
Ability to develop practical resources, manage projects, coordinate programs, and move ideas from planning to implementation.
Strong written, verbal, and digital communication skills, including ability to create clear, accessible resources for varied audiences.
Ability to use feedback, data, and outcomes to assess effectiveness, identify opportunities, and improve programs.
Comfort using career platforms, reporting tools, and digital resources.
Ability to navigate change, exercise sound judgment, manage competing priorities, and take initiative.

Nice To Haves

Master’s degree.
Experience developing and facilitating training, programs, or learning experiences for students, supervisors, employees, or other stakeholder groups.
Ability to build specialized knowledge within an assigned career community or industry sector and translate that expertise into relevant content, programming, and student advising.
Experience with systems such as JobX, Handshake, or similar platforms.
Knowledge of student employment practices and Federal Work-Study requirements, or ability to learn and apply relevant policies and guidelines.

Responsibilities

Provide individual and group career advising to students and alumni on career exploration, readiness, internships, employment, graduate school, and professional school opportunities.
Guide clients through self-assessment, career research, résumé and cover letter development, interview preparation, networking, professional communication, and job-search strategies.
Develop, implement, and assess career-readiness workshops, presentations, and skill-building initiatives.
Deliver career education through in-person, virtual, and digital formats.
Integrate career platforms, including Handshake, Big Interview, Interstride, and uConnect, into advising and programming.
Contribute to experiential learning initiatives that connect classroom learning and transferable skills with professional opportunities.
Develop specialized knowledge of an assigned Career Community or industry portfolio, including industries, employers, occupational trends, career pathways, competencies, and opportunities.
Design and deliver tailored career education programs, resources, training, and initiatives for the assigned community.
Curate and share information about industry trends, employment and internship opportunities, graduate and professional pathways, professional associations, and career resources.
Develop career-focused content, digital resources, and marketing materials to promote opportunities and support career exploration and readiness.
Build and maintain relationships with student organizations, faculty, academic departments, and University partners to identify needs, coordinate programming, and integrate career development into academic and co-curricular experiences.
Partner with Toppel Career Center colleagues on interdisciplinary programming and resources connecting students with opportunities across industries and career pathways.
Partner with the Employer Engagement team to identify and develop internships, co-ops, full-time employment, and other experiential learning opportunities.
Build relationships with employers, alumni, and industry professionals who can contribute through networking, mentoring, career conversations, panels, presentations, and other educational experiences.
Plan and coordinate events that connect students with alumni and employers and increase awareness of career pathways and industry expectations.
Identify prospective employer and alumni partners to expand the Center’s network and create opportunities for students and graduates.
Collaborate with University partners, faculty, student organizations, and alumni engagement colleagues to expand participation and professional connections.
Align student career-readiness programming with employer needs, workforce trends, applied learning, and professional skill development.
Contribute to the development, implementation, and assessment of Career Community and departmental initiatives in alignment with Toppel Career Center priorities and goals.
Collaborate with the Toppel Director of Data Strategy & Analytics to collect, analyze, and report participation data, student outcomes, and other performance indicators.
Maintain accurate and timely advising notes, appointment records, program participation information, and other required documentation.
Use career technology and data to monitor engagement, identify needs, evaluate programs, and inform services and resources.
Contribute to communications, marketing materials, and digital resources promoting Career Center services and community opportunities.
Collaborate with Toppel colleagues and University partners to identify innovations, improve service delivery, share practices, and advance strategic objectives.
Perform other duties or responsibilities as necessary.