Assistant Director, Career Services

Waukesha County Technical College•Wi 53072, WI

About The Position

The Assistant Director, Career Services leads a small unit responsible for employer relations, internship development, career assessment administration, and the College’s online job and internship platform, Handshake. The role supervises the Career Services Specialist and ensures students can access career assessments, internship opportunities, and direct employer connections. It coordinates with Advising staff to connect students with the appropriate level of career support and supports the Student Affairs division. The position reports to the Dean of Advising & Career Pathways. The Assistant Director directs short- and long-term planning for Career Services; supervises and develops staff; cultivates relationships with business, industry, and community partners; and expands internship and experiential-learning opportunities. The role oversees career assessments and Handshake administration, coordinates career fairs and employer events, coordinates department marketing, manages student referral protocols, upholds professional standards, and writes grant proposals and manages grant-funded initiatives.

Requirements

  • Bachelor’s degree in Business, Human Resources, Higher Education Administration, or a related field.
  • At least three years of professional experience in employer relations, career services, or internship coordination.
  • Working knowledge of career development practices, employer relations, and internship program development.
  • Knowledge of management practices, including employee supervision in a collaborative team environment.
  • Budget preparation and management skills and knowledge of strategic planning practices and processes.
  • Ability to establish and maintain effective relationships with people from diverse backgrounds, including students, employers, and community partners.
  • Knowledge of marketing techniques, including social media practices, as they relate to communication and employment search.
  • Working knowledge of online job and internship platforms, such as Handshake, and their administration.
  • Effective verbal, listening, writing, problem-solving, critical-thinking, and organizational skills.
  • Knowledge of state and local employment laws relevant to recruitment, hiring, and internship placement.
  • Legally authorized to work in the United States at the time of hire and maintain that authorization through employment; employment eligibility verification is required, and WCTC does not provide employment-based visa sponsorship.

Nice To Haves

  • Master’s degree.
  • Supervisory experience.

Responsibilities

  • Direct short- and long-term planning for the Career Services unit and set goals and objectives for employer relations, internship development, and career assessment services.
  • Supervise the Career Services Specialist, including hiring, orientation, training, evaluation, development, and personnel recommendations.
  • Stay current in the field and with business, industry, and community needs through committee participation and service as a liaison and resource to business and industry.
  • Develop and expand internship and experiential-learning partnerships and services with area employers.
  • Oversee career assessment administration across the unit, ensuring consistent, quality delivery and appropriate use of results.
  • Manage the College’s Handshake job and internship platform, including the vendor relationship, system configuration, staff and employer training, and troubleshooting.
  • Coordinate career fairs, employer recruitment events, and student-employer meet-and-greet events.
  • Coordinate print and electronic marketing for the department’s advising, career, and new student services.
  • Coordinate referral and handoff protocols with the Associate Director, Advising, and Academic/Career Advisor staff.
  • Ensure staff adherence to NCDA, CAS, and NACE standards for professional and ethical practice.
  • Write grant proposals and manage grant-funded career and employer-relations initiatives.
  • Participate in assignments and special projects of a similar nature and level.

Benefits

  • Competitive compensation.
  • Comprehensive benefits package, including health, dental, vision, life, long-term disability, supplemental life, and flexible spending accounts.
  • Generous time off and holiday schedule.
  • Eligibility in the Wisconsin Retirement System (ETF).
  • Professional growth and development opportunities, including tuition reimbursement and tuition waiver.
  • Well-being activities supporting personal and professional well-being.
  • Collaborative and supportive team environment.
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