Associate Director - Business Systems Analysis

WTW•New York, NY

1d•$140,000 - $160,000•Onsite

About The Position

The Associate Director - Business Systems Analysis within the Individual Marketplace Line of Business at Willis Towers Watson US LLC in Buffalo, New York, is responsible for shaping and delivering cyber security programs that enhance value, security, agility, and efficiency. This role provides strategic direction and recommendations to improve WTW's overall security posture, proactively identifying areas for intervention to ensure successful program outcomes. The position requires collaboration with operational stakeholders, internal/external teams, suppliers, and vendors to ensure effective delivery and seamless integration. The Associate Director will also assess training needs, align communications, and coach colleagues to deliver change effectively, while coordinating with various departments for successful project rollouts. Reporting to senior management through program governance structures, the role involves presenting cybersecurity program status reports, using data to quantify risk reduction, and providing metrics for audit activities. A key aspect is aligning the cybersecurity program with business objectives by developing comprehensive strategies and tactics, and working with executives and program leads to develop global change strategies and design rollout plans. Support will be provided to business teams in developing their own change plans, ensuring operational readiness, and conducting post-implementation reviews. The Associate Director will lead project workstream workshops and meetings, ensuring actions are tracked to completion, and provide reporting to sponsors and executive teams.

Requirements

Experience in program and project management methodologies.
Ability to collaborate with operational stakeholders.
Ability to assess training needs and align communications.
Ability to coordinate with legal, contracting, procurement, finance, and communications departments.
Ability to use data and evidence to quantify risk reduction and overall program status.
Ability to develop comprehensive strategies and tactics.
Ability to work with workstream accountable Executives and program leads.
Ability to design rollout plans.
Ability to support business teams in developing their own change plans.
Ability to ensure operational readiness and conduct post-implementation reviews.
Ability to lead project workstream workshops/meetings.
Ability to provide reporting and tracking to sponsors and executive teams.

Nice To Haves

Cyber security programs experience.

Responsibilities

Shape and deliver cyber security programs that enhance value, security, agility, and efficiency.
Provide strategic direction and recommendations to improve WTW's overall security posture.
Proactively identify areas for intervention to ensure successful program outcomes, leveraging experience in program and project management methodologies.
Collaborate with operational stakeholders to ensure effective delivery, identify key issues, and work together to resolve them.
Assess training needs, align communications to stakeholder groups, and coach colleagues to deliver change effectively.
Collaborate with internal/external teams, suppliers, and vendors to ensure seamless delivery.
Coordinate with legal, contracting, procurement, finance, and communications departments for successful project rollout.
Present cybersecurity program status reports to senior management through program governance structures.
Use data and evidence to quantify risk reduction and overall program status towards desired outcomes.
Provide metrics and artifacts supporting audit activities.
Align the cybersecurity program with business objectives, mission, and values by developing comprehensive strategies and tactics.
Work with workstream accountable Executives and program leads to develop global change strategies.
Design rollout plans per workstream and within the program team.
Support business teams in developing their own change plans, including site discovery, technical inventories, and analysis where required.
Ensure operational readiness and conduct post-implementation reviews.
Lead project workstream workshops/meetings with assigned business teams, ensuring actions are agreed upon, responsibilities assigned, deadlines set, and remediation activity tracked through to completion.
Provide reporting and tracking to sponsors and executive teams.