Associate Director - Business Operations Partner - Rheumatology and Nephrology

Amgen • Deerfield, IL

46d • $151,075 - $204,395

About The Position

Join Amgen’s Mission of Serving Patients
At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Requirements

• Doctorate degree and 3 years of operations, strategy, business analytics, or commercial experience OR Master's degree and 5 years of operations, strategy, business analytics, or commercial experience OR Bachelor's degree and 7 years of operations, strategy, business analytics, or commercial experience OR Associate's degree and 12 years of operations, strategy, business analytics, or commercial experience OR High school diploma / GED and 14 years of operations, strategy, business analytics, or commercial experience
• Strong business acumen, analytical capabilities, executive communication skills, and the ability to influence across a complex, matrixed organization.

Nice To Haves

• Experience in Business Operations, Strategy & Operations, Commercial Excellence, Consulting, Analytics, or related commercial roles.
• Strong commercial and business acumen with the ability to translate insights into strategic recommendations.
• Experience leveraging analytics, forecasting, and performance data to identify growth opportunities and support business decisions.
• Strong analytical, problem-solving, and structured thinking skills.
• Excellent executive communication, storytelling, and presentation skills.
• Proven ability to influence cross-functional teams and build trusted partnerships across a matrixed organization.
• Experience supporting business planning, performance management, governance, or strategic initiatives.
• Highly organized with strong prioritization skills and the ability to manage multiple priorities in a fast-paced environment.
• Proactive, intellectually curious, and comfortable challenging assumptions with facts and data.
• Passion for continuous improvement, innovation, and leveraging AI and digital capabilities to improve business performance.

Responsibilities

• Serve as a trusted Business Operations partner to the General Manager and Brand Leadership Team.
• Support the development and execution of Business Unit strategy by integrating commercial insights, market dynamics, financial perspectives, customer feedback, and competitive intelligence.
• Proactively identify business opportunities, performance gaps, emerging risks, and strategic trade-offs, bringing forward actionable recommendations.
• Challenge assumptions and provide an objective, data-driven perspective to support business decisions.
• Partner with Commercial Data & Analytics, Finance, and cross-functional stakeholders to translate data into meaningful business insights and recommendations.
• Monitor business performance, identify trends, and help drive proactive actions to accelerate growth and improve execution.
• Support scenario planning, strategic analyses, and executive decision-making through structured problem solving and business storytelling.
• Develop executive-ready presentations and business narratives that simplify complex information and facilitate leadership discussions.
• Support Business Unit planning processes, including brand planning, business reviews, forecasting, Long Range Strategy (LRS), and Quarterly Business Reviews.
• Ensure strategic priorities are translated into clear execution plans with defined owners, milestones, and success measures.
• Establish feedback loops and performance metrics to monitor progress and support continuous improvement.
• Coordinate cross-functional alignment to ensure timely execution of key initiatives and leadership decisions.
• Improve ways of working by introducing structure, governance, and best practices into the Business Partnership function that enhance collaboration and execution with the BU.
• Lead or support strategic projects and cross-functional initiatives that advance Business Unit priorities.
• Contribute to the continuous evolution of Business Operations by sharing best practices, tools, and lessons learned across Business Units.

Benefits

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Ph.D. or professional degree