Associate Director, Business Operations

Novartis•Cambridge, MA
•$138,600 - $257,400•Onsite

About The Position

Are you energized by solving complex business challenges and turning strategy into action? As Associate Director, Business Operations, you will play a pivotal role in shaping how a global leadership team delivers impact across scientific communications, operational excellence, financial stewardship, and strategic initiatives. This is a unique opportunity to work at the intersection of strategy, operations, technology, and innovation, helping teams focus on what matters most while building scalable solutions that accelerate performance. If you thrive in a fast-paced environment, enjoy influencing across functions, and are passionate about driving meaningful change, we would love to hear from you. Based on the headcount proposal, the role is intended to support business operations, financial management, scientific communications, congress planning, and broader organizational effectiveness initiatives.

Requirements

  • Bachelor’s degree in business, life sciences, healthcare, or a related discipline.
  • Minimum of five (5) years of experience in business operations, strategy, project management, or organizational effectiveness.
  • Demonstrated ability to influence stakeholders and lead complex cross-functional initiatives.
  • Strong analytical, financial, and problem-solving capabilities.
  • Excellent communication and executive presentation skills.
  • Proven ability to manage multiple priorities in a fast-paced, matrixed environment.

Nice To Haves

  • Experience supporting global healthcare, pharmaceutical, biotechnology, or research organizations.
  • Knowledge of digital transformation, automation, or artificial intelligence-enabled business processes.

Responsibilities

  • Lead strategic business operations initiatives across multiple organizational priorities.
  • Drive operational excellence through scalable processes, governance, and continuous improvement.
  • Partner with leadership on financial planning, forecasting, and budget management activities.
  • Coordinate scientific communications, congress activities, and key stakeholder engagements.
  • Develop executive-ready insights, presentations, and performance reporting for leadership teams.
  • Identify opportunities to leverage technology and artificial intelligence to enhance operations.
  • Foster collaboration across functions to deliver impactful business outcomes and organizational goals.

Benefits

  • health
  • life
  • disability benefits
  • 401(k) with company contribution and match
  • generous time off package including vacation, personal days, holidays and other leaves
  • performance-based cash incentive
  • eligibility to be considered for annual equity awards
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