Associate Director, Business Development

Symphony Communication Services•New York, NY

4h•$140,000 - $190,000

About The Position

The Associate Director, Business Development works with executive leadership to set goals, refine targets, and drive enterprise sales strategies. The role is accountable for the operational effectiveness and end-to-end execution of business development initiatives, makes final implementation decisions, and delivers results through leading and developing team members. Working across the financial services sector, the Associate Director will establish Symphony as a premier communications provider in the financial marketplace. The role builds relationships with traders, brokers, finance managers, operations specialists, and technologists, applying Symphony technologies to solve workflow challenges and drive long-term user growth. It regularly interacts with C-suite and senior leaders to influence corporate policy, manage departmental resources, align cross-functional teams, and represent customer needs to shape future product offerings.

Requirements

Bachelor's or Master’s degree in Business Administration, Finance, or a related field.
Deep expertise in global financial technology, enterprise sales strategy, corporate growth mechanics, financial workflows, and commercial governance.
Proven track record managing sales teams, developing talent, managing budgets, and executing large-scale organizational initiatives.
Executive fluency in enterprise CRM systems, commercial analytics engines, BI platforms, and go-to-market technology stacks.
Exceptional C-suite negotiation and stakeholder management skills, with an entrepreneurial drive to win.

Responsibilities

Achieve or exceed assigned targets by developing go-to-market strategies, building pipeline, establishing new accounts, and expanding revenue streams across strategic financial services clients.
Lead, coach, and manage sales team members’ performance to support engagement, retention, and skill growth.
Work with the wider C9 team to standardize and market the service portfolio.
Collaborate with client support, training, and product management teams to ensure seamless customer support and represent user needs for product enhancement.
Drive market awareness, gather and communicate industry trends and competitor intelligence, and position technology solutions across new and existing markets.
Maintain accurate account plans, manage departmental budgets, provide executive reporting, and negotiate key commercial vendor and customer agreements.
Travel as required.