About The Position

Tommy Hilfiger is seeking a Digital Merchandising Associate to join their digital team. This role partners with the Manager, Digital Merchandising to optimize the customer shopping journey across tommy.com and connected digital channels. The position is responsible for driving merchandising execution for assigned categories, supporting email and social commerce strategies, maintaining merchandising processes, and leveraging performance insights to improve the customer experience and business results. The ideal candidate is proactive, highly organized, passionate about delivering a best-in-class online shopping experience, and possesses exceptional attention to detail. This role requires strong collaboration skills with cross-functional teams including E-commerce, Merchandising, Planning, Copy, Content, Marketing, Digital Operations, and IT.

Requirements

  • 2+ years in e-commerce, merchandising, retail, marketing, or a related field
  • Bachelor’s degree
  • Excellent written, verbal, and interpersonal communication skills
  • Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
  • Highly organized with strong time management and problem-solving abilities
  • Ability to work independently while also collaborating effectively across teams
  • Comfortable working with Excel, data management tools, and large product databases
  • Strong sense of ownership, urgency, and accountability
  • Passion for fashion, digital commerce, and customer experience
  • Ability to balance creativity, brand aesthetics, and business performance
  • Curious, adaptable, and eager to innovate within a dynamic retail environment

Nice To Haves

  • Experience with e-commerce and merchandising platforms such as SFCC, STIBO PIM, or Adobe tools is a plus
  • Experience in a replatform is a plus

Responsibilities

  • Support the development and execution of digital merchandising strategies in partnership with the Manager, Digital Merchandising to drive conversion, engagement, and business objectives.
  • Sequence high volume driving pages, finding a balance between strategy and elevation.
  • Manage category navigation, filters, and taxonomy enhancements within Salesforce Commerce Cloud (SFCC) to improve customer shopping experience.
  • Develop and maintain onsite search and sorting strategies, leveraging customer behavior and performance data to optimize product discovery.
  • Analyze category, site, and channel performance on a weekly basis and provide actionable recommendations to improve sales, conversion, and engagement.
  • Partner with Marketing teams to ensure alignment between onsite merchandising, email campaigns, and social commerce initiatives.
  • Lead QA and validation for homepage, email, and social commerce experiences to ensure consistency across customer touchpoints.
  • Maintain and improve merchandising processes, documentation, and operational workflows to drive efficiency and scalability.
  • Prepare recurring business analyses and performance recaps for merchandising and leadership teams.
  • Support ad hoc analyses and strategic initiatives related to customer experience, merchandising performance, and digital growth opportunities.

Benefits

  • Competitive pay
  • bonus programs
  • best in class medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • An above-market 401(k) contribution
  • Generous company-paid holidays
  • paid time off
  • hybrid working arrangements
  • volunteer opportunities
  • seasonal hours
  • flexible work schedules
  • Headspace membership
  • reimbursement for fitness memberships and/or digital meditation subscriptions
  • opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities
  • Access to services for childcare, elder care, adoption preparation, pet care
  • reimbursement for backup care when your regular plans fall through
  • support for continued education including tuition reimbursement
  • Associate Discount
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