Assistant Digital Merchandiser, Womens and Kids
About The Position
The Digital Merchandising Assistant plays a key role in supporting the day-to-day execution of the customer experience on tommy.com. This position is responsible for product launches, product setup, site maintenance, and merchandising support across assigned categories. The Assistant ensures content accuracy, operational excellence, and timely execution of merchandising initiatives. This role requires exceptional attention to detail, strong organizational skills, and the ability to collaborate cross-functionally with teams including E-commerce, Merchandising, Planning, Copy, Content, Marketing, Digital Operations, and IT. The ideal candidate is proactive, highly organized, and passionate about delivering a best-in-class online shopping experience while supporting broader business and merchandising strategies.
Requirements
- Bachelor’s degree
- Excellent written, verbal, and interpersonal communication skills
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
- Highly organized with strong time management and problem-solving abilities
- Ability to work independently while also collaborating effectively across teams
- Comfortable working with Excel, data management tools, and large product databases
- Strong sense of ownership, urgency, and accountability
- Passion for fashion, digital commerce, and customer experience
- Ability to balance creativity, brand aesthetics, and business performance
- Curious, adaptable, and eager to innovate within a dynamic retail environment
Nice To Haves
- Internship or prior experience in e-commerce, merchandising, retail, marketing, or a related field preferred
- Experience with e-commerce and merchandising platforms such as SFCC, STIBO PIM, or Adobe tools is a plus
Responsibilities
- Own product setup and ongoing maintenance within Product Information Management (PIM) systems, ensuring accuracy and completeness of product data.
- Execute weekly product launches on tommy.com, ensuring products are published accurately and on schedule.
- Perform weekly product page QA to validate product information, imagery, pricing, and site functionality.
- Support category merchandising updates by executing product sequencing and category page changes as directed by the Digital Merchandising team.
- Maintain manual "Complete the Look" product associations within Salesforce Commerce Cloud (SFCC).
- Execute markdown, promotional, and final sale updates across the site.
- Conduct routine site QA checks to ensure a consistent and seamless customer experience across assigned categories.
- Monitor the site for product, content, and functionality issues, partnering with cross-functional teams to resolve issues in a timely manner.
- Prepare recurring reports, data pulls, and dashboards to support business reviews and merchandising initiatives.
- Assist with competitive benchmarking and trend research by monitoring competitor websites and industry best practices.
- Support seasonal launches, promotional events, and ad hoc merchandising projects as needed.
- Maintain merchandising documentation and follow established processes to ensure operational consistency and efficiency.
Benefits
- Competitive pay
- bonus programs
- best in class medical insurance
- vision insurance
- dental insurance
- life insurance
- disability insurance
- An above-market 401(k) contribution
- Generous company-paid holidays
- paid time off
- hybrid working arrangements
- volunteer opportunities
- seasonal hours
- flexible work schedules
- Headspace membership
- reimbursement for fitness memberships and/or digital meditation subscriptions
- opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities
- Access to services for childcare, elder care, adoption preparation, pet care
- reimbursement for backup care when your regular plans fall through
- tuition reimbursement
- Associate Discount
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
