Associate Digital Merchandiser, Mens and Accessories
About The Position
Tommy Hilfiger is one of the world’s most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New York City and infused with the vibrant spirit of Americana, to create the modern uniform of accessible luxury. The TOMMY HILFIGER brands consist of TOMMY HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s global marketing approach and communications strategy taps into culture through the world of F.A.M.E.S.: the people, organizations and ideas boldly driving the future of Fashion, Art, Music, Entertainment and Sport. Major global campaigns, sponsorship platforms, and disruptive activations with world-class athletes, musicians and entertainers bring a constant source of energy and inspiration to the brand. The Digital Merchandising Associate partners with the Manager, Digital Merchandising to optimize the customer shopping journey across tommy.com and connected digital channels. This role is responsible for driving merchandising execution for assigned categories while supporting email and social commerce strategies, maintaining merchandising processes, and leveraging performance insights to improve the customer experience and business results. This role requires exceptional attention to detail, strong organizational skills, and the ability to collaborate cross-functionally with teams including E-commerce, Merchandising, Planning, Copy, Content, Marketing, Digital Operations, and IT. The ideal candidate is proactive, highly organized, and passionate about delivering a best-in-class online shopping experience while supporting broader business and merchandising strategies.
Requirements
- 2+ years in e-commerce, merchandising, retail, marketing, or a related field
- Bachelor’s degree
- Excellent written, verbal, and interpersonal communication skills
- Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment
- Highly organized with strong time management and problem-solving abilities
- Ability to work independently while also collaborating effectively across teams
- Comfortable working with Excel, data management tools, and large product databases
- Strong sense of ownership, urgency, and accountability
- Passion for fashion, digital commerce, and customer experience
- Ability to balance creativity, brand aesthetics, and business performance
- Curious, adaptable, and eager to innovate within a dynamic retail environment
Nice To Haves
- Experience with e-commerce and merchandising platforms such as SFCC, STIBO PIM, or Adobe tools is a plus
- Experience in a replatform is a plus
Responsibilities
- Support the development and execution of digital merchandising strategies in partnership with the Manager, Digital Merchandising to drive conversion, engagement, and business objectives.
- Sequence high volume driving pages, finding a balance between strategy and elevation.
- Manage category navigation, filters, and taxonomy enhancements within Salesforce Commerce Cloud (SFCC) to improve customer shopping experience.
- Develop and maintain onsite search and sorting strategies, leveraging customer behavior and performance data to optimize product discovery.
- Analyze category, site, and channel performance on a weekly basis and provide actionable recommendations to improve sales, conversion, and engagement.
- Partner with Marketing teams to ensure alignment between onsite merchandising, email campaigns, and social commerce initiatives.
- Lead QA and validation for homepage, email, and social commerce experiences to ensure consistency across customer touchpoints.
- Maintain and improve merchandising processes, documentation, and operational workflows to drive efficiency and scalability.
- Prepare recurring business analyses and performance recaps for merchandising and leadership teams.
- Support ad hoc analyses and strategic initiatives related to customer experience, merchandising performance, and digital growth opportunities.
Benefits
- Competitive pay
- bonus programs
- best in class medical insurance
- vision insurance
- dental insurance
- life insurance
- disability insurance
- An above-market 401(k) contribution to help our eligible associates save for retirement.
- Generous company-paid holidays
- paid time off
- hybrid working arrangements
- volunteer opportunities
- seasonal hours
- flexible work schedules
- A variety of wellbeing tools and programs such as, Headspace membership, reimbursement for fitness memberships and/or digital meditation subscriptions, and the opportunity to earn up to $200 a year in rewards for exercising and participating in healthy activities.
- Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
- Receive support for continued education including tuition reimbursement.
- Shop at our company outlets and e-commerce sites at a discount.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
