Associate, Digital Communications
About The Position
Success Academy is a large, fast-growing, and high-performing network of public charter schools in New York, expanding to Florida. They are dedicated to providing children with a rigorous, whole-child education regardless of their background. The Digital Communications Associate will join the mission-driven Communications Team, which keeps staff, families, and scholars informed and engaged. This role requires a fast, meticulous problem-solver who can manage the communications sending process from start to finish, acting as the final guardian of quality and innovation across multi-channel content (email, text, web, and social). The ideal candidate is passionate about education and understands the importance of clear, strategic communication for organizational success.
Requirements
- 1-3 years of experience in digital/written content management or communications.
- Proficiency in digital design (e.g., Canva, Adobe Creative Cloud) and HTML/CSS).
- Strong data literacy, with advanced proficiency in Google Sheets/Excel (e.g., VLOOKUP, pivot tables).
- Demonstrated ability to manage complex, competing priorities in a fast-paced environment.
- Excellent written and verbal communication skills; ability to simplify complex information for diverse audiences.
- A sense of ownership, proactivity, resourcefulness, and urgency.
- Nimble go-getter energized by the opportunity to be part of a dynamic, entrepreneurial culture.
- Attentive to detail and diligent about accuracy.
- Proven quick learner and problem-solver.
Responsibilities
- Own the delivery process for a high volume of digital communications, ensuring 100% accuracy and alignment with the Annual Communications Lifecycle.
- Leverage AI tools (e.g., Claude, Gemini) to identify process efficiencies, generate content variations, and design best practices for automated workflows.
- Proofread, copy-edit, and format content across email, text, and web platforms with a meticulous eye for detail.
- Apply design principles to all communications to ensure a cohesive and professional brand identity.
- Track key performance metrics, synthesize data into actionable insights, and collaborate with stakeholders to optimize communication strategy.
- Leverage common AI platforms such as Loveable, Claude, and Gemini to identify new communications process efficiencies and design best practices.
Benefits
- full benefits program
- opportunities for professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
