Digital Communications Specialist

Stella-Jones • Montreal, QC

1d • Hybrid

About The Position

We are seeking a creative, strategic, and highly engaging and organized Digital Communications Specialist to join our team in Ville St-Laurent. You will be the social voice of our brand, responsible for crafting compelling content, managing our digital communities, and optimizing our online presence. The ideal candidate has a sharp eye for visual design, a talent for storytelling, and a data-driven mindset to track performance. Experience in the industrial or infrastructure sector and/or working in a public company setting is highly valued, as we look for someone who can translate complex narratives into engaging social content.

Requirements

• Bachelor’s degree in Marketing, Communications, Public Relations, or a related field (or equivalent professional experience).
• 5-7 years of proven experience in social media management, community building, and digital content creation.
• Strong proficiency in social media scheduling tools and analytics platforms.
• Working knowledge of CMS for website updates.
• Graphic design skills (e.g., Adobe Creative Suite, Canva, or similar tools).
• Strategic Prioritization: Ability to manage multiple projects simultaneously under deadlines.
• Communication: Outgoing, collaborative, and capable of working effectively across departments.
• Copywriting: Exceptional command of language (English and French) with the ability to adjust tone for different audiences.

Nice To Haves

• Experience in the industrial or infrastructure sector and/or working in a public company setting is highly valued.
• Experience working within an industrial, infrastructure, or B2B manufacturing brand is preferred.

Responsibilities

• Own and maintain a rolling editorial calendar across all social platforms, independently aligning content with corporate campaigns, activations, industry milestones, and emerging opportunities.
• Concept and produce high-quality, on-brand visual assets (graphics, short-form video) and write compelling, platform-specific copy. Expected to bring fresh creative ideas and continuously elevate the brand's content standards.
• Serve as a steward of the brand's digital identity, ensuring tone, design, and messaging remain consistent across all channels. Proactively flag and address gaps in brand standards as the company evolves.
• Go beyond day-to-day moderation with a proactive approach to community engagement — building meaningful relationships with followers and positioning the brand as a credible voice in the industrial/infrastructure space.
• Define KPIs, track performance metrics, and deliver clear, insightful monthly reports to leadership with actionable recommendations. Expected to adjust strategy based on data trends.
• Take an active role in maintaining and improving website content — including landing pages, service pages, and blog posts — with a focus on SEO, messaging accuracy, and user experience. Collaborate with internal teams and external partners to recommend and implement improvements.
• Lead a full audit and overhaul of all GMB listings across regional locations. Own ongoing management including accuracy, visual consistency, review responses, and local SEO performance — reporting regularly to the marketing team.

Benefits

• Extended health and dental coverage
• Life insurance and accidental death & dismemberment (AD&D)
• Short-Term and Long-Term disability coverage
• Competitive compensation
• Annual Bonus Program
• Retirement program (RRSP) with generous Company match (150% of employee's 4% contribution)
• Company Share Purchase Program with 25% Company contribution match
• Career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level