Associate Data & Reporting Analyst (12 Month Term)

Co-operators•Toronto, ON

21d•CA$50,280 - CA$83,800•Hybrid

About The Position

The Associate Data & Reporting Analyst contributes by enhancing and maintaining the ongoing operational and BAU tasks. This role designs (with support) and autonomously delivers data and reporting solutions that will help drive operational efficiency by ongoing examination of data and reporting workflows. The analyst understands the insurance business domain and ensures their own tasks contribute to meeting the business objectives. They communicate findings to colleagues and managers in an effective manner. With guidance from their manager, they communicate findings to a business audience.

Requirements

Experience with descriptive analytics tools and languages (MicroStrategy, PowerBI, Excel, SQL, SAS, Python, R, etc)
Post-secondary education
Strong communication, time management, problem solving and attention to detail skills.
Proficiency in English.

Nice To Haves

General knowledge of business operations tools (SalesForce, PolicyCentre, ClaimCentre, BillingCentre)
General P&C knowledge, specifically for home/property insurance
French language skills

Responsibilities

Execute regularly scheduled operational and BAU tasks and processes
Develop and/or update data and reporting process documentation
Monitor, document and respond to ad-hoc and support requests and ensure the issue and resolution are accurate, complete and to the client’s satisfaction.
Conduct thorough testing and reconciliation practices on data and metrics
Support in the development of new data and reporting workflows with guidance from senior peers
Able to work with stakeholders to gather and document requirements for Data, Dashboard, and reporting needs.