Temporary Associate (Admin), CSI Academy

American Association of Critical Care Nurses • Aliso Viejo, CA

21h • Remote

About The Position

The Associate, CSI provides routine administrative support to the CSI department and assists with day-to-day activities that support department operations. The role completes assigned administrative tasks accurately and on time while following established procedures and instructions. This is a temporary position scheduled for 37.5 hours per week and currently approved through June 30, 2027. The position is eligible for remote work.

Responsibilities include preparing and organizing documents and correspondence; maintaining department records and files; entering and tracking information in department systems; assisting with meetings, scheduling, travel, expense reporting, purchasing documentation, and routine communications; and responding to administrative requests within established procedures. Specific CSI duties include creating and maintaining survey accounts in NetForum, creating staff polls, organizing cohort folders in SharePoint and files on the R drive, preparing cohort schedules and coordinating Zoom logistics, updating end-of-program report templates, maintaining cohort data in SmartSheet, and coordinating cohort food orders with faculty and vendors. The Associate also provides basic backup technical assistance, escalating issues as appropriate, and performs other duties as assigned.

AACN is the world’s largest specialty nursing organization, representing more than 550,000 nurses caring for acutely and critically ill patients. AACN is dedicated to a healthcare system driven by the needs of patients and families, where acute and critical care nurses can make their optimal contribution. AACN is an equal opportunity employer.

The target pay range is $28.96–$32.18 per hour. Benefits include paid time off, health plans covering medical and mental health services, dental and vision coverage, company-paid life and short-term disability insurance, other benefits, and a retirement savings program with employer matching and an additional company contribution. AACN also offers alternative and flexible work arrangements to support work/life balance.

Selected candidates must satisfactorily complete a background check and provide proof of U.S. work eligibility. Applicants must be authorized to work for any U.S. employer; visa sponsorship is not available. AACN participates in E-Verify.

Requirements

• At least 3 years of administrative, clerical, customer service, or related experience; an equivalent combination of education and experience may be considered.
• Basic to strong verbal and written communication skills.
• Basic to strong computer skills and proficiency with commonly used business applications, including word processing, spreadsheets, databases, email, and other department software.
• Proficiency in Google Suite, Microsoft Office Suite, and Zoom.
• Accuracy, attention to detail, and organization.
• Ability to follow established procedures, instructions, and processes.
• Ability to prioritize and complete assigned tasks within established timelines.
• Ability to maintain accurate records and information.
• Ability to communicate effectively and professionally with department team members.
• Ability to learn department-specific processes, systems, and responsibilities.
• Ability to ask questions and seek guidance when needed.
• Ability to maintain confidentiality and handle sensitive information appropriately.
• Ability to complete a background check and provide proof of eligibility to work in the United States; candidates must be authorized to work for any U.S. employer, and visa sponsorship is unavailable.
• Ability to meet the role’s physical requirements, with reasonable accommodations where applicable.

Nice To Haves

• Experience performing administrative, clerical, data entry, or other office support tasks.
• Previous experience interacting with internal and/or external customers or stakeholders.
• Demonstrated experience managing multiple priorities.

Responsibilities

• Provide routine administrative support to the CSI department and its team members.
• Complete assigned administrative tasks according to established procedures, instructions, and timelines.
• Prepare, organize, and distribute routine documents, correspondence, forms, and other materials.
• Enter, update, and maintain information in department systems, databases, spreadsheets, and records.
• Organize and maintain department files, records, documents, and other information.
• Assist with scheduling meetings, appointments, and other department activities.
• Assist with meeting preparation, including materials, documents, meeting space, and other routine administrative needs.
• Perform routine data entry and tracking, and prepare reports or spreadsheets.
• Process routine administrative requests and follow established procedures.
• Assist with routine internal and external correspondence, communications, and follow-up as directed.
• Provide basic support for purchasing and financial activities, including routine documentation, invoices, expense reports, and purchasing requests, as applicable.
• Assist with travel arrangements, expense reporting, and other routine administrative activities, as applicable.
• Organize and maintain supplies, materials, and other department resources.
• Respond to routine administrative questions and requests, referring matters beyond the role’s scope to the appropriate team member.
• Create and maintain team HWEAT/OLBI survey accounts in NetForum using established procedures.
• Create staff polls using established tools and processes.
• Create and organize new cohort folders in SharePoint according to department procedures.
• Provide basic backup technical assistance to team members and escalate issues as appropriate.
• Organize and maintain files on the R drive according to department procedures.
• Prepare cohort schedules and coordinate Zoom meeting logistics for cohorts.
• Initiate and update established cohort end-of-program report templates.
• Enter, organize, and maintain cohort end-of-program data in SmartSheet using established processes.
• Coordinate with faculty and identified vendors to place cohort food orders.
• Uphold the organization’s talent philosophy and values, and perform other duties as assigned.

Benefits

• Generous paid time off.
• Low-cost health plans for medical and mental health services.
• Dental insurance.
• Vision insurance.
• Company-paid life insurance.
• Company-paid short-term disability insurance.
• Retirement savings program with employer matching and an additional company contribution.
• Alternative and flexible work arrangements to support work/life balance.
• Other benefits.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed