CSI ASSISTANT

Premier Health•Dayton, OH

8h•Onsite

About The Position

Start your healthcare career in a role where your work truly matters. As a CSI Assistant (Center for Status Integrity) at Premier Health, you can build a strong foundation in the healthcare field while supporting the important behind-the-scenes work that helps patients receive timely hospital care and helps the organization secure proper reimbursement. This is an excellent opportunity for a high school graduate or associate’s degree looking to enter healthcare, gain valuable administrative and payer-relations experience, and grow within a respected organization. In this role, you will work closely with CSI nurses, third-party payers, and internal departments to help ensure timely authorization of hospital admissions, compliance with payer contract terms, and accurate communication around coverage, certification, and denials. If you are motivated by meaningful work, professional growth, teamwork, and the chance to make a difference without being in a direct clinical role, this position offers a pathway into healthcare operations with real impact. Premier Health is known as a trusted healthcare employer committed to serving patients, supporting employees, and building strong teams. Team members value the opportunity to contribute to a mission-driven organization where collaboration, adaptability, and service are appreciated. In this position, you will feel connected through daily partnership with nurses, payers, and operational departments, while helping improve processes that support both patients and the health system. Many employees enjoy being part of a workplace where their efforts are recognized, their communication skills are valued, and their role contributes to the larger success of the organization.

Requirements

High School diploma or GED required
Interest in starting a career in the healthcare field
Strong communication and collaboration skills
Ability to stay organized and maintain accurate records
Comfort working with internal teams and external payer representatives
Ability to adapt to change and manage multiple priorities
Professional judgment in handling confidential information

Nice To Haves

Associate degree in a business-related field preferred

Responsibilities

Work with CSI nurses to help ensure timely authorization of hospital admissions
Support compliance with third-party payor contract terms to help secure reimbursement
Communicate with third-party payers and internal departments regarding authorization, certification, and payment issues
Respond positively to and adapt to department and organizational changes
Comply with regulatory requirements regarding confidentiality, release of information, and maintenance of medical records
Maintain payer information regarding authorization, certification, and denials
Maintain and monitor denial accounts, including clear and concise notes in EPIC
Communicate clearly and collaborate effectively with internal and external customers
Use facts, negotiation skills, persuasive abilities, adaptability, and flexibility to help resolve issues with customers
Identify and report payer trends
Manage projects assigned by department leadership
Define opportunities to improve department performance