Associate Critical Infrastructure Technician - Onsite

Genesis10•Plano, TX

8d•Onsite

About The Position

Genesis10 is seeking an Associate Critical Infrastructure Technician for a 12+ month contract opportunity with a Leading Technology Firm in Plano, TX. This role focuses on troubleshooting power distribution and RDU issues within the data center. Responsibilities include installation, routing, termination, and testing of rack power distribution, as well as documenting power topology in the company's DCIM system. The position offers mentorship from level 2 technicians and involvement in critical facilities and preventive maintenance tasks. Basic data center power experience and entry-level electrical safety skills are required.

Requirements

2+ years in a Data Center Critical Facilities / Critical Infrastructure Role
2+ years data center power distribution experience (UPS, PDU, RDU/power strips, busway, breakers)
2+ years applying electrical safety practices (LOTO, arc-flash, PPE)

Nice To Haves

Experience reading and interpreting electrical one-line diagrams and power topology
Experience with DCIM/BMS systems and power monitoring (branch-circuit / bus monitoring)
Experience with mechanical/cooling systems (CRAC/CRAH, chilled water)
Critical power and cooling systems
Communication
Problem-solving
Attention to detail

Responsibilities

Installation, routing, termination, and testing of rack power distribution (RDUs/power strips, power whips, and busway tap-offs) between PDUs, busways, panelboards, and server racks
Dressing, labeling, and management of power whips and RDUs in accordance with industry (NEC/NFPA 70E) standards to maintain clean, serviceable, and well-documented power runs
Troubleshooting and resolution of power physical-layer issues, including testing circuits and replacing faulty RDUs, power whips, or connectors
Manage Change Managements (CMs), procedures, maintenance events for all sites
Support and resolution of UPS, PDU, STS/ATS, and backup generator issues, and response to power alarms and events
Support of mechanical and cooling systems (CRAC/CRAH units, in-row coolers, chilled water) and environmental monitoring (temperature, humidity, leak detection)
Troubleshooting and resolution of console connectivity issues
Troubleshooting and resolution of all power distribution and RDU (power strip) related issues, including failed breakers and bus monitors
Accurate documentation of power topology (PDU → breaker → busway → RDU → rack) in the company's DCIM system, including power string audits and correction of discrepancies
Respond to all system problems on a 24X7 basis and take part in on-call rotation
Assisting Data Center Technicians with power-related troubleshooting and incident response
Escorting and overseeing vendors/contractors performing electrical and mechanical work; enforcing safety and change-control (MOP/SOP) procedures
Ensure the data center house rules and electrical safety practices (LOTO, arc-flash, PPE) are being followed and immediately report any concerns to leadership
Ensure the data center cleanliness; any issues with cleanliness must be reported to leadership