Associate Creative Producer

Otter • Los Angeles, CA

7d • Onsite

About The Position

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

Requirements

• Associate Content Producer who is also a native social creator—someone who doesn’t just understand content production, but is already actively creating content for platforms like Instagram, TikTok, or Youtube.
• 2–3 years of Production experience OR demonstrable portfolio of high-quality, high-impact social media or video content
• Editing Experience
• This is a great opportunity for someone looking to transition from film, TV, or entertainment technology and marketing.

Nice To Haves

• Content creator or influencer yourself
• Portfolio of video or highly visible and engaging social media work
• Network of videographers and/or creators
• You are a fluent Spanish speaker
• Organizational: Notion, Jira, Dropbox, Google Suite
• Editing/Production: Frame.io, Premiere, Final Cut, Descript, CapCut, Riverside, WeTransfer

Responsibilities

• Coordinate with restaurant partners to produce video testimonials
• Manage logistics: scheduling, locations, approvals, and communication
• Coordinate shoots (in-person and remote) with videographers and operator
• Create native, platform-first content for Instagram, TikTok, YouTube, LinkedIn, and other social channels.
• Be comfortable getting behind or in front of the camera when the concept calls for it.
• Bring a strong understanding of hooks, pacing, storytelling, trends, and what makes people stop scrolling.
• Regularly pitch and execute new content concepts that feel authentic to the platform—not like traditional corporate marketing.
• Direct shoots (framing, interview flow, storytelling)
• Capture high-quality, authentic content in real restaurant environments
• Adapt quickly and problem-solve on location
• End-to-end production; concept to delivery
• Manage asset delivery and handoff to editors.
• Coordinate multiple edit versions for social and paid media
• Provide feedback aligned with creative and growth marketing goals
• Source and manage creators for Instagram/TikTok content
• Guide content direction to drive performance
• Manage contracts, deliverables, and timelines

Benefits

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed