Associate Community Manager

PMP Management • San Francisco, CA

58d • Onsite

About The Position

Property Management Professionals (PMP) is seeking a motivated, detail-oriented, communicative, and personable professional to join our team as an Associate Community Manager. PMP is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo. We are privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve. We are one of the fastest growing association management firms in our markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

Requirements

• 1-2 Years of experience in an administrative role
• Extraordinary customer service skills
• Exceptional writing and communication skills
• Proficient in Microsoft Word, Excel, and PowerPoint
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor
• Excellent computer abilities to navigate our care systems, as well as Microsoft Office
• Strong problem-solving skills
• Basic data-entry and typing skills
• Basic mathematical abilities
• Stable employment record
• Regular, predictable attendance
• Ability to effectively communicate in a respectful and positive manner
• Exceptional Customer Service
• Prior experience in HOA or Luxury High-Rise

Nice To Haves

• 4 Year College Degree preferred but not required

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community-related tasks.
• Board packet assembly, including copying, binding, labeling envelopes, and mailing when applicable.
• Update association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third-party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree