Associate Community Manager, HOA

PMP Management•Los Angeles, CA

9h•Onsite

About The Position

Property Management Professionals (PMP) is seeking a motivated, detailed, communicative, and personable professional to join their team as an Onsite Associate Community Manager for their Los Angeles Urban Division. PMP is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. They offer a personalized, boutique level of service to their association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. PMP is privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities they serve. They are one of the fastest growing association management firms in their markets, and their company’s growth coupled with the depth and breadth of their network creates a rare opportunity for professional growth. Their people-centric culture allows them to attract and retain top talent and has been a competitive advantage for two decades.

Requirements

1-2 Years of experience in an administrative role
Extraordinary customer service skills
Exceptional writing and communication skills
Proficient in Microsoft Word, Excel, and PowerPoint
Proficient in reviewing and understanding budgets and financial statements
Strong organizational skills
An honest, responsible, optimistic, and enjoyable demeanor
Excellent computer abilities to navigate property management systems and the Microsoft Office suite.
Strong problem-solving skills with a proactive, service-oriented approach.
Basic data-entry and typing skills.
Basic mathematical abilities for financial tracking and reporting.
Stable employment record.
Regular, predictable attendance and reliability.
Ability to communicate effectively in a respectful and positive manner with residents, Board members, and vendors.
Stand and walk for extended periods throughout the workday.
Frequently bend, stoop, kneel, crouch, climb, reach, twist, and squat.
Frequently use hands and arms for grasping, handling, pushing, pulling, and operating equipment.
Lift, carry, push, and pull up to 50 pounds on a regular basis.
Safely operate cleaning equipment, hand tools, ladders, and maintenance equipment.
Work both indoors and outdoors in varying environmental conditions.
Maintain sufficient visual acuity and hearing to identify safety hazards and perform assigned duties safely.

Nice To Haves

4 Year College Degree preferred but not required

Responsibilities

Provide extraordinary customer service to homeowners, Board Members, and vendors in a high-end residential setting.
Directly assist the Community Manager with community-related tasks and daily operations.
Assemble Board packets, including preparation, copying, binding, labeling, and distribution as applicable.
Update association portals with current documents, Board member information, community calendar events, meeting minutes, and email communications to residents.
Communicate and coordinate with third-party vendors for maintenance, amenities, and services (e.g., fitness center, wellness rooms, courtyard upkeep).
Create and distribute monthly newsletters highlighting community events, updates, and local Melrose District attractions.
Assist with the architectural application and review process for resident modifications.
Create work orders for appropriate vendors, monitor status, follow up on completion, and maintain accurate system notes.
Support concierge and resident services coordination to enhance the luxury living experience.
Additional duties as assigned by the Community Manager or regional leadership.