Associate Community Banker

First Interstate•Sioux Falls, SD

7d•Onsite

About The Position

The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The position is responsible for maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with its vision and values. It is located at the Sioux Falls, South Dakota Downtown branch.

Requirements

High school diploma or GED required.
Banking or related experience required.
Strong attention to detail and ability to follow verbal and written instructions while maintaining confidentiality.
Tact and diplomacy when interacting with clients and coworkers.
Working knowledge of personal computers and Microsoft programs, and strong 10-key skills.
Working knowledge of digital platforms, CRM systems, and emerging technologies.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively in one-on-one and small-group settings.
Ability to perform basic arithmetic, compute rates and percentages, and draw and interpret bar graphs.
Ability to apply common-sense understanding to detailed but uncomplicated instructions and solve problems involving a few concrete variables in standardized situations.
Timely completion of work, adaptability to workload demands, and ability to meet deadlines.
Produces complete and accurate work and demonstrates professionalism, initiative, and positive example-setting.
Regular and predictable attendance is required.
Travel as needed.

Nice To Haves

Registered Mortgage Loan Originator per the SAFE Act preferred.

Responsibilities

Provide personalized in-person and telephone service by answering questions, assisting with issues, and offering solutions.
Open and maintain consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and other products.
Perform teller duties, including check cashing, deposits, withdrawals, loan payments, and accurate counting of currency and coin.
May discuss and process new consumer loan requests.
Hold financial conversations with clients and prospects to identify needs and provide appropriate solutions.
Identify and document referrals to other lines of business, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, using 360 View.
Build client relationships through proactive outreach and follow-up.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and comply with applicable bank regulations, policies, and procedures.
Perform other duties as assigned.