Associate Community Banker

First Interstate BancSystem•Atlantic, IA

4d•Onsite

About The Position

The Associate Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. The position maintains client relationships, emphasizing First Interstate Bank's Service Commitments and acting in accordance with its vision and values. It is located at the Atlantic, Iowa branch.

Requirements

High school diploma or General Education Degree (GED).
Banking or related experience.
Strong attention to detail and ability to follow verbal and written instructions while maintaining confidentiality.
Tact and diplomacy when interacting with clients and coworkers.
Working knowledge of personal computers and Microsoft programs, and strong 10-key skills.
Working knowledge of digital platforms, CRM systems, and emerging technologies.
Ability to read and comprehend simple instructions, short correspondence, and memos, and to write simple correspondence.
Ability to present information effectively in one-on-one and small-group settings.
Ability to perform basic arithmetic, calculate rates and percentages, and interpret bar graphs.
Common-sense judgment to follow detailed but uncomplicated instructions and solve problems in standardized situations.
Ability to complete work promptly, adjust to workload demands, and meet deadlines.
Ability to produce complete and accurate work, demonstrate initiative, and maintain professionalism.
Regular and predictable attendance is required.

Nice To Haves

Registered Mortgage Loan Originator certification per the SAFE Act.

Responsibilities

Deliver personalized in-person and telephone service by answering questions, assisting with issues, and offering solutions.
Open and maintain consumer and basic business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer credit cards, and other products.
Perform teller duties, including check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.
Engage in conversations about and process new consumer loan requests as appropriate.
Hold financial conversations with clients and prospects to identify needs and provide appropriate solutions.
Identify and document referral opportunities to other lines of business, including Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management, using 360 View.
Build client relationships through proactive outreach and follow-up.
Complete work accurately with minimal errors.
Participate in volunteer activities and financial education efforts.
Stay current on regulatory changes and comply with applicable bank regulations, policies, and procedures.
Perform other duties as assigned.