Associate Commissioner of Operations

City of New York•New York, NY

2d•$200,000 - $220,000

About The Position

The New York City Department of Correction (DOC) seeks an Associate Commissioner of Operations to create and oversee a project management unit focused on planning and implementing the Remediation Action Plan (RAP). The role supports implementation of Nunez Court Orders in partnership with the Nunez Manager and Nunez Compliance Unit. DOC operates facilities and court commands across the five boroughs and has more than 7,500 professionals.

Requirements

One of the following qualification pathways is required:
A master's degree from an accredited college in Public Administration, Personnel Administration, Business Administration, Human Services, Criminal Justice, Political Science, Psychology, or a related field, plus three years of qualifying experience, including at least 18 months in an administrative, managerial, or executive capacity or supervising personnel performing related activities.
A bachelor's degree from an accredited college plus five years of qualifying experience, including at least 18 months in an administrative, managerial, or executive capacity or supervising personnel performing related activities.
A four-year high school diploma or equivalent plus nine years of satisfactory, full-time progressively responsible qualifying experience, including 18 months in an administrative, managerial, executive, or supervisory capacity.

Responsibilities

Serve as a senior advisor to the Senior Deputy Commissioner (SDC) on strategic, operational, administrative, and policy initiatives, providing recommendations to support executive decision-making.
Represent the SDC at executive meetings, interagency discussions, working groups, and other official engagements, as designated.
Create and manage a new RAP management unit, directing major strategic initiatives and complex intra-agency projects from planning through implementation.
Lead planning, coordination, implementation, and monitoring of RAP activities, ensuring accountability for milestones, deliverables, and timelines.
Develop and maintain project management frameworks, performance monitoring tools, and executive reporting systems to track progress, identify risks, and ensure accountability for results.
Establish and lead cross-functional working groups, task forces, and executive committees to address critical operational challenges and advance departmental priorities.
Lead special operational assessments and organizational improvement initiatives to identify opportunities to streamline processes, strengthen management systems, improve efficiency, and enhance service delivery.
Monitor strategic initiatives, identify implementation challenges, and collaborate with agency leadership and stakeholders to develop solutions and maintain progress toward established objectives.
Prepare executive briefings, progress reports, presentations, and recommendations for the executive leadership team.
Coordinate work across the Remediation Management and Nunez Monitoring teams.
Lead special projects, assignments, and other related duties as directed by the SDC.