Deputy Assistant Commissioner, Office of Operations

Federal Acquisition Service•Denver, CO
•Onsite

About The Position

The Deputy Assistant Commissioner (DAC) of Operations serves in the Federal Acquisition Service’s Office of Centralized Acquisition Services (OCAS) at the General Services Administration (GSA). The DAC is the primary advisor and chief operations officer to the Assistant Commissioner of OCAS, providing strategic direction and operational oversight for service centers responsible for systems, finance, service delivery, and quality assurance. The role leads and coordinates OCAS’s operational mission, including business operations, finance, service delivery, systems, and quality assurance. The DAC aligns service center functions with agency priorities, oversees day-to-day operations, advises on human, financial, and material resources, and advocates for OCAS Operations. The position also directs business planning, financial and performance analytics, budgeting, rate development, forecasting, and performance monitoring; supports audits, internal controls, and risk mitigation; guides portfolio strategy and planning; leads operational assessments and process improvements; and develops strategic partnerships and inter-agency collaboration. This is a Tier II Senior Executive Service position in Washington, D.C. Appointment requires U.S. citizenship and favorable security adjudication for a Top Secret clearance. The position is subject to random drug screening. The role requires a resume of no more than two pages, and applicants must demonstrate the stated Mandatory Technical Competencies and Executive Core Qualifications.

Requirements

  • U.S. citizenship.
  • A resume not exceeding two pages that demonstrates the Mandatory Technical Competencies and Executive Core Qualifications.
  • Demonstrated ability to lead and fully manage complex operational organizations, including policy development and implementation and successful service center operations.
  • Experience developing organizational goals, objectives, and long-range plans, and managing human, financial, systems, and stakeholder resources.
  • Senior-level experience developing, cultivating, and leveraging high-level networks across Federal agencies, industry partners, and oversight bodies.
  • Ability to champion a portfolio’s value proposition to diverse, high-stakes stakeholders, influence senior-level decisions, and build consensus around complex strategic priorities.
  • Demonstrated knowledge of the American system of government and commitment to uphold the Constitution, the rule of law, and service to the American people.
  • Demonstrated ability to manage resources strategically and efficiently, budget effectively, reduce wasteful spending, and pursue efficiency through process and technological upgrades.
  • Demonstrated knowledge, ability, and technical competence to produce work of exceptional quality reliably.
  • Demonstrated ability to lead and inspire people toward organizational vision, mission, and goals and foster a high-performance, high-accountability culture, including leading through change and holding individuals accountable.
  • Demonstrated ability to achieve individual and organizational results and align them with stated leadership goals.
  • If appointed, obtain favorable security adjudication for a Top Secret national security clearance, subject to the stated appointment conditions.
  • If tentatively selected, submit to any required pre-appointment urinalysis drug screen and receive a negative result.
  • If selected, file a Public Financial Disclosure Report (OGE Form 278) upon appointment.
  • If selected for an initial SES appointment, obtain Office of Personnel Management approval of executive qualifications before appointment; serve a one-year probationary period unless previously completed successfully.

Responsibilities

  • Lead, coordinate, communicate, integrate, and oversee OCAS operational activities across business operations, finance, service delivery, systems, and quality assurance.
  • Align operational programs and service center functions with agency priorities and OCAS goals.
  • Manage and oversee the day-to-day operations of OCAS Operations Service Center directors and staff.
  • Recommend management of human, financial, and material resources in support of OCAS goals and objectives.
  • Serve as the principal advocate for OCAS Operations and the primary operations advisor to the Assistant Commissioner of OCAS.
  • Prepare annual business plans outlining objectives, strategies, goals, and resource requirements.
  • Direct financial and performance analytics, including budget formulation, rate development, business model execution, financial monitoring, funding commitments, and business-volume forecasting.
  • Lead enterprise-level performance analysis, business forecasting, and strategic case development to support portfolio decisions.
  • Establish analytic governance practices and coordinate portfolio input to agency-wide audits, accountable actions, internal controls, and risk mitigation.
  • Guide portfolio strategy, mid- and long-range planning, external engagement, and alignment with organizational goals.
  • Develop and apply portfolio management methods and standardization and efficiency practices for program and project management.
  • Provide proactive decision support to portfolio executives.
  • Lead operational assessments to identify systemic risks, productivity shortfalls, and process innovation opportunities, and implement integrated solutions.
  • Cultivate strategic partnerships with internal and external stakeholders across the agency.
  • Lead inter-agency workgroups and collaborative initiatives, communicating OCAS operational strategies and aligning them with GSA and FAS mission requirements.

Benefits

  • Comprehensive federal employee benefits package for the employee and family; specific benefits depend on position type.
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