Associate Cobol Technical Analyst

Highmark Health•Carolina, PA
•Remote

About The Position

Supports technical aspects of the Mainframe Cobol application product life cycle within one or more application components. In collaboration with customers, helps understand capability needs, gather project specifications, create business cases and cost sheet analyses, translate high-level business needs into detailed requirements, analyze data for business problems and improvement opportunities, create and execute test cases, conduct root cause analysis, develop corrective action plans, verify delivery of customer needs, and support quality delivery. Also helps identify, document, and resolve risks, defects, and issues, and may analyze market trends for competitive insights and business value statements. The role builds organizational and platform knowledge in one or more disciplines and requires understanding how changes affect end systems across multiple systems. Technical domains may include infrastructure, networking and telecommunications, release management, and application or platform support. The position is remote-based and includes compliance with company policies, privacy requirements, HIPAA, information-security guidelines, and applicable laws and regulations.

Requirements

  • Required: Information Systems or Technology experience.
  • Basic analytical skills.
  • Basic problem-solving skills.
  • Basic communication skills.
  • Bachelor’s degree in Business Administration, Business Management, Information Systems, or a related field, or relevant experience and/or education as determined by the company in lieu of a bachelor’s degree.
  • Comply with the company’s code of business conduct, privacy policies, information-security policies, HIPAA requirements, applicable laws and regulations, and training requirements.

Nice To Haves

  • Cobol Mainframe experience.
  • Health insurance or healthcare industry experience.
  • Master’s degree in Business Administration, Business Management, Information Systems, or a related field.

Responsibilities

  • Work with senior team members, customers, Technical Engineers, Software Engineers, Architects, and Capability Managers to capture capability needs and support quality business solutions.
  • Assist in creating and maintaining deliverables such as business vision, requirements, client personalization, and user interface design.
  • Collaborate with cross-functional teams on technology development projects throughout the technology delivery lifecycle.
  • Support requirements testing, including test plans, scenarios, documentation, and defect management; analyze results in relation to customer impacts.
  • Ensure compliance with required standards and obtain necessary approvals throughout the project lifecycle.
  • Communicate with team members, customers, partners, and management; assist with or conduct requirement walkthroughs and sprint reviews, report project status, enable vendor solutions, and provide concise documentation.
  • Support creation and execution of test cases, root cause analysis, corrective action plans, and verification that customer needs have been delivered.
  • Identify, document, and support resolution of risks, defects, and issues.
  • Perform other duties as assigned or requested.
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