Senior Associate - Technical Analyst

New York Life•New York, NY

2d•$100,000 - $143,000•Hybrid

About The Position

New York Life is seeking a Technical Analyst within its Tech, Data, AI and Ventures organization. The role leads analysis, design, and documentation of NYLIS illustration output and concept specifications, while contributing business analysis across user interfaces, business rules, integrations, and system requirements. It turns incomplete or high-level requests into comprehensive, development-ready solutions and partners across business and technology to deliver them. The position requires strong analytical skills, including familiarity with logical symbols and the ability to read and write logical expressions, as well as communication and presentation skills, life insurance expertise, and Agile delivery experience. The Technical Analyst facilitates working sessions, elicits and clarifies requirements, explains complex requirements to developers and testers, and builds consensus among stakeholders. Working independently, the role resolves ambiguity, anticipates downstream impacts, upholds cross-product standards, and drives requirements from discovery through agreement and sign-off. It may also lead Agile ceremonies and other delivery discussions. The role is hybrid, with three days per week at the designated work location. It is an exempt position, eligible for a discretionary annual bonus and potentially an incentive program. The stated salary range is $100,000–$143,000; actual base pay depends on factors including experience, skills, qualifications, and job location.

Requirements

Bachelor’s degree in Computer Science, Information Technology, Business Information Systems, Mathematics, Actuarial Science, Finance, or a related field, or equivalent professional experience.
At least 5 years of experience in technical analysis, systems analysis, business analysis, product analysis, software development, or a related technology-delivery role.
Working knowledge of actuarial or financial mathematics sufficient to understand and document life insurance concept calculations.
Strong knowledge of life insurance products, riders, illustrations, and related business processes.
Strong business analysis skills across user interfaces, business rules, integrations, and system requirements, including the ability to turn complex or ambiguous needs into clear, development-ready specifications.
Strong logical reasoning, including the analysis of complex conditions, exceptions, dependencies, and downstream impacts.
Demonstrated facilitation and communication skills, including leading requirements workshops, presenting requirements to technical and business audiences, building stakeholder consensus, and driving requirements through approval and sign-off.
Ability to manage multiple priorities, work independently, and deliver accurate, high-quality results in a complex enterprise environment.
Familiarity with logical symbols and the ability to read and write logical expressions.
Excellent communication and presentation skills, life insurance expertise, and Agile delivery experience.

Nice To Haves

Experience with life insurance illustration systems, sales concepts, calculation specifications, or regulated customer-facing outputs.
Actuarial training or experience.
Experience leading or facilitating Agile ceremonies and cross-functional delivery discussions.
Experience collaborating with legal, compliance, engineering, quality assurance, vendors, and business stakeholders.
Familiarity with SAFe, modernization initiatives, cloud technologies, automation, or Generative AI-enabled analysis and documentation.

Responsibilities

Author and maintain NYLIS output specifications for life insurance products, riders, concepts, calculations, disclosures, and other customer- or field-facing materials.
Evaluate requests in the context of complete outputs and identify impacts beyond the specific page or text cited.
Define how changes should appear, where they belong, and how they should behave across products, scenarios, and related concepts.
Apply established NYLIS standards and precedents across products, and identify when a new pattern is warranted.
Challenge, clarify, or recommend alternatives when proposed changes are incomplete, inconsistent, impractical, or misaligned with the overall output.
Author and maintain concept and calculator specifications that translate business intent into functional and technical requirements.
Identify missing paths, exceptions, contingencies, calculations, dependencies, and impacts to related products, riders, and outputs.
Define implementable business rules, logical expressions, workflows, data needs, integration points, acceptance criteria, and calculations.
Provide functional guidance to developers, analysts, testers, support teams, and other stakeholders on intended concept and output behavior.
Perform gap and impact analysis across processes, systems, integrations, security, data, and outputs, and secure stakeholder alignment on the design.
Partner with Product Owners and Agile team members to refine epics and stories, clarify scope, define acceptance criteria, and confirm development readiness.
Liaise across business, technology, legal, compliance, and vendors; communicate complex product and technical details and manage expectations.
Participate in backlog refinement, sprint planning, design discussions, reviews, retrospectives, defect triage, and release-readiness activities.
Communicate dependencies, risks, assumptions, decisions, and delivery impacts, and drive cross-workstream issues to resolution.
Maintain current, traceable documentation and alignment among specifications, user stories, and delivered solutions.
Use modern tools, automation, and AI-enabled approaches where appropriate to improve analysis, documentation, consistency, and delivery efficiency.
Facilitate requirements workshops, present requirements to technical and business audiences, build stakeholder consensus, and drive requirements through approval and sign-off.
Work independently, manage multiple priorities, and deliver accurate, high-quality results in a complex enterprise environment.