Associate Cloud Automation Engineer

NWN Carousel•Exeter, CA
•Remote

About The Position

The Associate Cloud Automation Engineer supports the day-to-day monitoring, maintenance, and automation of NWN’s cloud operational environment. This entry-level role provides hands-on production experience with AWS, Python scripting, and GitHub-based version control while working with senior engineers on automation initiatives. Clear, proactive communication about progress, blockers, and unexpected issues is an important part of the role. The position is remote. Employees work from home or another approved remote location and are expected to maintain productivity, communication, and availability during agreed-upon working hours in alignment with company policies. Travel is not required. The role also includes other duties as assigned and compliance with company policies and standards.

Requirements

  • 0–2 years of relevant experience in cloud technologies, scripting, or IT operations; experience may include internships, coursework, personal projects, or professional work.
  • Cursory or working knowledge of core AWS services such as EC2, S3, IAM, and CloudWatch.
  • Basic proficiency in Python for scripting and task automation.
  • Familiarity with GitHub and core Git workflows, including clone, commit, push, pull, branch, and pull request.
  • Strong verbal and written communication skills, including the ability to report progress, interruptions, or unexpected issues clearly and promptly.
  • Comfort asking questions and escalating issues rather than allowing them to stall.
  • Eagerness to learn cloud automation tools and best practices in a fast-paced, collaborative environment.
  • Comfort adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.

Nice To Haves

  • Associate’s or Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
  • Hands-on exposure to cloud operations, automation, DevOps tooling, or related technical support activities.
  • AWS Cloud Practitioner certification or similar.

Responsibilities

  • Assist in writing and maintaining Python scripts to automate routine cloud operations tasks.
  • Support day-to-day AWS operations, including monitoring resources, provisioning approved services, and troubleshooting under senior engineers’ guidance.
  • Use GitHub for version control, including committing code, creating branches, opening pull requests, and incorporating review feedback.
  • Communicate progress, blockers, and unexpected issues to the team and management in writing and verbally.
  • Document scripts, runbooks, and configuration changes for other team members.
  • Participate in testing and validating automation and scripts before production deployment.
  • Collaborate with senior cloud engineers to learn automation, monitoring, and cloud support best practices.
  • Help triage and remediate routine cloud environment issues, escalating issues beyond current knowledge or scope.
  • Build technical skills in AWS, Python, and related automation and DevOps tooling through on-the-job learning, training, and certification.
  • Identify opportunities to streamline routine cloud operations as part of continuous improvement efforts.
  • Help maintain operational documentation, knowledge articles, and runbooks.
  • Participate in team discussions and learning opportunities related to cloud automation, monitoring, and support practices.
  • Perform other duties as assigned.
  • Comply with all policies and standards.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health Savings Account (HSA)
  • Flexible Spending Accounts (FSAs)
  • Disability insurance
  • Life insurance
  • 401(k) with company match
  • Unlimited PTO
  • Paid company holidays
  • Hybrid/remote work
  • Paid bonding leave for eligible employees
  • Employee discounts
  • Employee Assistance Program (EAP)
  • Accident coverage
  • Critical illness coverage
  • Long-term care coverage
  • Hospital indemnity coverage
  • Legal protection
  • Identity theft protection
  • Pet insurance
  • Supplemental life insurance
  • Referral bonuses
  • Charitable donation matching
  • Allowances for eligible roles
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