Associate Clinical Director - Complex Care (PST hours)

Private Health Management

6d•$135,000 - $140,000•Remote

About The Position

Private Health Management (PHM) guides patients and families through complex medical care as an independent advocate and partner. The Associate Clinical Director serves as lead clinician and engagement manager for clients, working from a home office and collaborating with clinicians, PhD scientists, and care coordinators to identify opportunities to improve care. The role uses clinical expertise, curiosity, and problem-solving to identify key issues, engage leading experts, and guide patients toward optimized care plans, including specialized diagnostics and treatment options beyond the current standard of care. The Associate Clinical Director builds trusted relationships with clients and families, provides clinical management and education, coordinates care, and helps patients navigate the healthcare system. The role also collaborates with PHM clinical and research teams, external care providers, and interdisciplinary resources to identify therapies and deliver information about conditions, medications, treatments, and clinical trials. The position may manage other clinical staff in connection with a particular case or service line. This is a remote role requiring availability during Pacific Time business hours. The target base salary is $140,000; the anticipated pay range is $135,000–$140,000 USD. Total compensation may also include a bonus, equity, health, dental, and vision benefits, a 401(k) with match, PTO, and other benefits.

Requirements

Active NP or PA license in the state of residence and active board certification in at least one state; stated as no-exceptions requirements.
At least 5 years of APP clinical experience managing complex medical issues in a multidisciplinary environment requiring careful assessment and critical thinking.
Availability to work Pacific Time business hours.
Exceptional client-facing skills, including executive-level written and verbal communication, attention to detail, organization, and a professional demeanor under pressure.
Clinical curiosity, creative problem-solving, and ability to work successfully with others.
Technical aptitude and comfort navigating technology platforms to document work and communicate with colleagues.
A 'Do what it takes to get the job done' attitude.

Responsibilities

Manage complex client medical issues and coordinate care throughout the client's healthcare journey.
Facilitate access to leading diagnostic and therapeutic treatment options worldwide and help clients navigate the healthcare system.
Provide high-level clinical management and education to clients and families in a caring, compassionate manner.
Work with PHM clinical and research team members to identify current therapies and provide comprehensive information about medical conditions, medications, treatments, and clinical trials.
Identify needs for collaboration with external care providers and interdisciplinary resources, and participate in internal team rounding.
Network with key opinion leaders to build collaborative relationships that support client care.
Manage other clinical staff as they relate to a particular case or service line.
Use clinical expertise, critical thinking, and problem-solving to identify key care issues and guide clients toward optimized care plans.