Associate, Client Success

Exiger's Diligence team in APAC is seeking motivated individuals to join their Singapore office. The role involves developing skills in due diligence research, delivering top-notch due diligence products to clients in APAC, and ensuring superior client experience. The position offers a unique opportunity to make an impact, achieve broader leadership responsibilities, and contribute to a fast-growing company. Strong customer service orientation, excellent writing skills, attention to detail, and the ability to work in a fast-paced environment are key qualities for success in this role.

• Gain extensive knowledge and skills in due diligence research
• Write clear, concise, and thorough reports for clients
• Identify pertinent information and develop useful insights into the subject
• Possess familiarity with Exiger APAC team's portfolio of client accounts, their stakeholders, and their needs/project scopes
• Manage the daily case take-in from assigned client accounts and oversee the product delivery process to ensure reports are delivered on time
• Coordinate with relevant functions to ensure client needs are communicated and expectations are met
• Support content review during high activity periods
• Coordinate with and support other functions, such as Training, to enhance existing methodologies and processes
• Actively explore alternative options in scope or delivery options to meet client expectations
• Evaluate and disseminate clients' feedback, activity, and pipeline to appropriate stakeholders
• Act as an Exiger Diligence brand ambassador
• Educate clients on Exiger Diligence updates, products, scopes, and processes
• Support discussions with relevant stakeholders on opportunities or requests
• Participate in and support calls with clients to discuss new projects or present findings
• Work closely with the Business Development Team and engage in client development with local clients in APAC
• Strong customer service orientation
• Proficiency in working with Microsoft Office software including Word
• Excellent writing skills
• Rigorous attention to detail
• Superior comprehension and analytical abilities
• Excellent logical thinking
• Ability to work in a fast-paced and self-driven environment
• Organizational and time management competency
• Ability to manage and prioritize several projects and assignments simultaneously
• Ability to collaborate vertically and horizontally across the organization
• Basic knowledge of legal system and politics in jurisdictions such as China, Malaysia, Singapore, or Indonesia a plus
• Interest in and understanding of current events, international affairs, financial regulations, economics, and/or finance a plus

• Gain extensive knowledge and skills in due diligence research
• Ability to write clear, concise, and thorough reports for clients
• Identification of pertinent information and development of useful insights
• Familiarity with Exiger APAC team's portfolio of client accounts and their needs/project scopes
• Manage daily case take-in from assigned client accounts and oversee product delivery process
• Coordinate with relevant functions to ensure client needs are communicated and expectations are met
• Support content review during high activity periods
• Coordinate with and support other functions, such as Training, to enhance existing methodologies and processes
• Actively explore alternative options in scope or delivery options to meet client expectations
• Evaluate and disseminate clients' feedback, activity, and pipeline to appropriate stakeholders
• Act as an Exiger Diligence brand ambassador
• Educate clients on Exiger Diligence updates, products, scopes, and processes
• Support discussions with relevant stakeholders on opportunities or requests
• Participate in and support calls with clients to discuss new projects or present findings
• Work closely with the Business Development Team and engage in client development
• Strong customer service orientation
• Proficiency in working with Microsoft Office software including Word
• Excellent writing skills
• Rigorous attention to detail
• Superior comprehension and analytical abilities
• Excellent logical thinking
• Ability to work in a fast-paced and self-driven environment
• Organizational and time management competency
• Ability to manage and prioritize several projects and assignments simultaneously
• Ability to collaborate vertically and horizontally across the organization
• Basic knowledge of legal system and politics in jurisdictions such as China, Malaysia, Singapore, or Indonesia a plus
• Interest in and understanding of current events, international affairs, financial regulations, economics, and/or finance a plus

• Strong customer service orientation
• Proficiency in Microsoft Office software including Word
• Excellent writing skills
• Rigorous attention to detail
• Superior comprehension and analytical abilities
• Excellent logical thinking
• Ability to work in a fast-paced and self-driven environment
• Organizational and time management competency
• Ability to manage and prioritize several projects and assignments simultaneously
• Ability to collaborate vertically and horizontally across the organization
• Basic knowledge of legal system and politics in jurisdictions such as China, Malaysia, Singapore, or Indonesia a plus
• Interest in and understanding of current events, international affairs, financial regulations, economics and/or finance a plus
• Bachelor's degree required
• 0-1 years of working experience
• Professional fluency/proficiency in English
• Professional fluency/proficiency in a second Asian language such as Chinese, Bahasa, Thai, Korean, Vietnamese, or other Asian languages a plus
• Equal opportunities and diversity commitment
• Opportunities for recruitment, training, development, and promotion of employees
• Revolutionizing risk and compliance management with technology-enabled and SaaS solutions
• Creating a more sustainable risk and compliance environment
• Award-winning AI technology platform, DDIQ
• Focus on evolving ESG, cyber, financial crime, third-party, and supply chain risk
• Core values of courage, excellence, expertise, innovation, integrity, teamwork, and trust
• Equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.