Senior Associate, Client Solutions- Network Solutions

Phreesia
CA$80,000 - CA$95,000Remote

About The Position

This role exists to own high-impact patient engagement campaigns that improve health outcomes. As a Sr. Associate, Client Solutions, you’ll be a confident, client-facing campaign owner who drives day-to-day execution internally and externally. You bring a sharp eye for quality, a proactive mindset, and the experience to manage net new campaigns with growing independence—escalating when it counts, identifying process improvements, and helping elevate the team around you.

Requirements

  • Bachelor’s Degree required
  • 3+ years of account experience in a creative agency environment; preferably with pharmaceutical brands
  • Demonstrated ability to manage client relationships and own campaign execution independently
  • Proficient in Microsoft tools and experienced implementing AI to support efficiency in your work
  • Ability and willingness to travel for occasional in-person team meetings (approximately 10% annually)

Nice To Haves

  • Familiar with workflow and review tools such as Jira, Monday.com, Ziflow, or similar platforms, and able to quickly learn new systems

Responsibilities

  • Own and execute patient engagement campaigns from kickoff through launch and measurement, managing day-to-day coordination, campaign setup, quality control, and reporting with confidence.
  • Build strong relationships with clients and internal partners by serving as the day-to-day contact for owned campaigns, thoughtfully responding to client needs and questions, collaborating cross-functionally, and supporting the onboarding and development of Associates and new team members.
  • Contribute to team and campaign success by identifying process improvements, sharing optimization recommendations, and providing informed perspectives on campaign strategy and executional approaches.
  • Support the growth of junior team members and new hires by reinforcing foundational campaign processes and Client Solutions best practices while helping foster a collaborative, supportive team culture that reflects Phreesia’s Mission and Values.

Benefits

  • Remote First: 100% Remote work + home office expense reimbursements+ monthly reimbursement for cell phone, internet and wellness.
  • Competitive compensation
  • Flexible PTO + company holidays
  • Variety of healthcare benefits for you and your family (and your pets!) starting day one
  • Generous top-up for parental leave benefits
  • Continuing education and professional certification reimbursement
  • Various offsite events and activities for team to connect and meet in person, to support team building and engagement.
  • Local in-person volunteer events, and give back programs to our communities.
  • Company wide recognition tool (Phireworks) to celebrate milestones, recognize achievements and strengthen your bond with your teams.
  • Opportunity to join an Employee Resource Group.
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